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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Meetings & Events MBO Product Owner FTC - London, UK - **Company:** Flight Centre - **Location:** Manchester, UK (Remote available) - **Salary:** £51,341.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Data Analysis, Scrum Methodology, Requirements Management, Data Streaming, Microsoft Dynamics 365 Finance & Operations - **Published:** August 1, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5822576712 ## About the Role * Proven experience as a Product Owner or similar role within a corporate travel or TMC environment. * Experience within a Meetings & Events business or working on M&E-specific technology solutions - desirable. * Experience with M&E operational booking platforms such as Qondor or equivalent event management systems - desirable. * Strong understanding of how operational booking platforms connect to finance and ERP systems, and how financial processes such as invoicing, reconciliation, and supplier payments work in a corporate travel context * Experience with Microsoft Dynamics 365 Finance & Operations or equivalent ERP platforms - Desirable. * Experience delivering platform integrations and ERP implementations at enterprise scale, ideally across multiple markets. * Strong understanding of agile methodologies, particularly Scrum, and experience leading agile delivery teams. * Excellent analytical, problem-solving, and strategic thinking skills. * Exceptional communication and interpersonal skills with the ability to collaborate effectively across cross-functional teams. * Ability to adapt quickly to changing priorities and work in a fast-paced environment. * Invoicing or accounting knowledge is highly desirable. ## Description The M&E MBO Product Owner is responsible for defining, delivering, and continuously improving the MBO & associated finance systems product capabilities that underpin the financial and operational flows for our global Meetings & Events business. This role owns the product lifecycle for how our mid-back office is configured and built out to support M&E financial processes, and how data flows from upstream M&E operational booking flows or platforms into downstream finance systems accurately and automatically. Working closely with M&E operations, Finance, Technology, and platform vendors, the role ensures our MBO and associated finance systems capabilities are scalable, automated, and aligned to the needs of our M&E teams and customers globally. What You'll Do Product Ownership, Strategy & Roadmap * Own the global product roadmap for the M&E mid and back office and associated finance systems, with a primary focus on our MBO and how it supports M&E financial processes and downstream flows. * Define and communicate the product vision, strategy, and roadmap in alignment with the M&E Single Operating Model programme and the broader Finance Systems strategy. * Translate business requirements into well-defined user stories and acceptance criteria for development & QA teams. * Participate actively in sprint planning, reviews, and retrospectives, maintaining a continuous and well-groomed backlog. * Work closely with adjacent Finance Systems product managers across invoicing, payments, and finance modules to ensure M&E requirements are represented consistently across the wider product portfolio. * Act as the escalation point for M&E product prioritisation and cross-product dependency management. * Use data and insights to define and track key success metrics. Prioritise initiatives that deliver real-world business and customer value. * Identify opportunities to improve automation across M&E operational and financial workflows, reducing manual intervention and improving consistency across markets. * Proactively solicit feedback from stakeholders and end users on an ongoing basis, incorporating insights into backlog prioritisation and roadmap planning to drive continuous improvement. * Stay current with industry trends, emerging technologies, and best practices relevant to M&E operations and finance systems, continuously identifying opportunities to improve our product approach and delivery. Requirements Management * Collaborate with M&E operational leaders, regional market teams, Finance stakeholders, and the wider Finance Systems product team to gather, analyse, and document requirements. * Facilitate discovery workshops to understand current state M&E processes and define the target state. * Ensure requirements are clearly documented and communicated to the technical team in a format that enables accurate and efficient delivery. * Continuously review and refine requirements based on feedback received throughout delivery. Development Oversight * Work closely with technical and development teams to ensure the successful and timely delivery of M&E MBO features and enhancements. * Conduct regular sprint reviews and participate actively in the agile development process. Stakeholder & Vendor Management * Act as the key finance systems product contact for M&E operational platform and MBO vendors, aligning vendor roadmaps and delivery plans with internal priorities. * Work closely with M&E operational leaders, regional market teams, Finance stakeholders, and Finance Systems colleagues to understand pain points, prioritise enhancements, and validate outcomes. * Solicit feedback from stakeholders on an ongoing basis, incorporating insights into backlog prioritisation and roadmap planning. * Support M&E commercial, customer and onboarding teams with clear definitions of product capabilities and constraints. * Support L2/L3 support teams with product knowledge, issue prioritisation, and root cause resolution. Testing & Quality Assurance * Define testing requirements and work closely with QA teams to ensure the product meets high quality standards before release. * Ensure defects are clearly documented, prioritised, and resolved in a timely manner. * Conduct and coordinate user acceptance testing to validate that delivered features meet stakeholder expectations. Analytics & Reporting * Track and report on key performance indicators related to M&E MBO platform performance and adoption. * Use data and insights to inform prioritisation decisions and demonstrate the value delivered by the product team. * Regularly review performance metrics with stakeholders to refine the roadmap and ensure delivery remains aligned to business outcomes. * Continuously review delivered capabilities post-release, using performance data and stakeholder feedback to identify further improvement opportunities. Governance, Controls & Documentation * Produce and maintain clear product documentation including functional specifications, release notes, and capability guides to support learning and development teams, other product teams, and our support teams. * Ensure documentation is kept current as the product evolves and new capabilities are released. * Ensure M&E MBO products meet regulatory, compliance, and financial control requirements across all operating markets. * Partner with Finance, Tax and Risk teams to ensure compliance and governance requirements are embedded into product design. * Support audits and governance reviews with clear documentation and process transparency. ## Related Videos - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Python-Based Data Streaming Pipelines Within Minutes](https://www.wearedevelopers.com/videos/1233-python-based-data-streaming-pipelines-within-minutes) - [Stop Renaming Teams, Start Product Thinking: A PM's Guide to Platform-as-a-Product](https://www.wearedevelopers.com/videos/100342-stop-renaming-teams-start-product-thinking-a-pm-s-guide-to-platform-as-a-product) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [The Best Co-Working Spaces in London](https://www.wearedevelopers.com/magazine/296-the-best-co-working-spaces-in-london) - [7 Great Tech Meetups in London](https://www.wearedevelopers.com/magazine/254-7-great-tech-meetups-in-london) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)