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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Lead - User Experience - **Company:** Spinwell Global Limited - **Location:** London, UK - **Experience:** Expert - **Salary:** £68,112.0 - **Contract:** Permanent contract - **Skills:** Software as a Service, Cloud Computing, Oracle (Applications), Oracle Fusion Middleware, Oracle Cloud Infrastructure, Service Stack, Servicenow - **Published:** August 1, 2026 - **Apply:** https://www.careerjet.co.uk/job/gb448420387cfda3b8b82f1d7c5bb6b4a3/eaa ## About the Role * 5+ years of product management or functional experience, with at least 2 years focused on UX, employee experience, CRM, or portal solutions within SaaS environments. * Proven experience as a Product Manager, Product Owner, or Functional Lead within an enterprise SaaS or internal product setting. * Strong understanding of Oracle Fusion Cloud (including Journeys, Redwood UX, HCM/ERP self-service) * Public sector experience desirable, policing experience advantageous. * Experience managing technology development or implementation projects. * Experience leading a small team of analysts or functional SMEs, providing direction, coaching, and technical oversight. * Experience shaping product strategy and building roadmaps aligned to business strategy. * Strong understanding of public-sector shared services and related challenges. * Experience owning or managing a functional enhancements backlog within a complex SaaS environment. * Educated to a high level, with strong understanding of SaaS-based UX products and cloud technologies. * Practical knowledge of end-to-end business processes relevant to Oracle UX (HR, Finance, Procurement etc.). * Knowledge of public-sector shared services and the complexities they face. * Strong knowledge of Oracle Cloud UX components (Journeys, Redwood UX, self-service flows) and/or ServiceNow portal capabilities. * Understanding of best-practice ERP UX models and modern industry UX platforms. * Detailed knowledge of product lifecycle processes, including UX discovery, prototyping, testing, and change management. ## Description Spinwell is recruiting for a Product Lead - User Experience for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE PRODUCT LEAD * Be the primary point of contact for UX stakeholders, ensuring clear communication and alignment on the UX product vision, priorities, and progress. * Engage with stakeholders and SMEs to assess needs, priorities, and resource implications. * Manage and support functional SMEs, ensuring high-quality delivery, capability development, and effective collaboration. * Align with peer Product Leads to ensure consistent approaches, shared standards, and cross-product alignment across the client. * Demonstrate strong functional expertise, with the ability to make configuration changes within Oracle Fusion UX (e.g., Journeys, Redwood pages, self-service flows) or guide SMEs/technical partners to implement them. * Support operational teams with changes including testing cycles, release readiness, and change management activities. * Translate user needs and organisational priorities into actionable product features, using structured prioritisation, negotiation, and value-driven decision making. * Proactively identify opportunities to enhance customer and user experience across other lines of business, ensuring UX improvements align with broader organisational goals. * Use evidence (analytics, adoption, compliance metrics) to identify trends and inform UX enhancements with meaningful business impact. * Maintain strong understanding of the Oracle Fusion technology stack, Redwood UX tools, Journeys, ServiceNow integrations, and related platforms that support UX. * Work closely with internal and external development teams, including Oracle partners and technical suppliers, to deliver UX enhancements. * Prepare and present UX proposals and technology recommendations to senior leadership, with clear articulation of benefits, costs, and required decisions. * Drive continuous improvement in UX capability and digital experience, aligned to London priorities. ## Related Videos - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Introducing a Digital Service Catalog for speed and scale](https://www.wearedevelopers.com/videos/763-introducing-a-digital-service-catalog-for-speed-and-scale) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Building high performance and scalable architectures for enterprises](https://www.wearedevelopers.com/videos/19-building-high-performance-and-scalable-architectures-for-enterprises) ## Related Articles - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Why developer experience matters](https://www.wearedevelopers.com/magazine/514-why-developer-experience-matters) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [How Developers Can Focus on Maintaining Satisfaction With Accessibility](https://www.wearedevelopers.com/magazine/109-how-developers-can-focus-on-maintaining-satisfaction-with-accessibility) - [What is product discovery and why do developers need it?](https://www.wearedevelopers.com/magazine/517-what-is-product-discovery-and-why-do-developers-need-it) - [16 Best Free React UI Libraries in 2025](https://www.wearedevelopers.com/magazine/148-16-best-free-react-ui-libraries-in-2025)