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# Support Engineer

- **Company:** Synsel Techniek
- **Location:** Veldhoven, Netherlands (Remote available)
- **Salary:** €2,600.0 - €4,000.0
- **Contract:** Permanent contract
- **Skills:** Web Applications, Information Technology
- **Published:** August 2, 2026
- **Apply:** https://www.careerjet.nl/job/nlc6e297bc1fce78557e81f64e0432ebe8/eaa

## About the Role

* ICT-opleiding op HBO-niveau;
 * Bij voorkeur schoolverlater met enige werkervaring in technische ondersteuning;
 * Sterk analytisch vermogen en probleemoplossende vaardigheden;
 * Ervaring met internet en netwerken;
 * Ervaring met Officeprogramma's en webapplicaties;
 * Communicatief vaardig in het Nederlands en Engels;
 * Een extra taal (Duits, Frans of Spaans) is een pré;
 * Beschikbaar voor 32 tot 40 uur per week en bij voorkeur woonachtig binnen 45 km van Veldhoven

## Description

* Als Support Engineer ben je verantwoordelijk voor het bieden van technische pre- en aftersales ondersteuning aan klanten wereldwijd;
 * Je verstrekt als Support Engineer duidelijke technische instructies en supportdocumentatie aan klanten;
 * Je voert functionele testprogramma's uit voor nieuwe hardware en webportals;
 * Je signaleert klantwensen en geeft concrete feedback aan Product Management om producten te verbeteren;
 * Je werkt hands-on mee bij de ontwikkeling en installatieondersteuning van hardware en software;
 * Je stemt dagelijks af met software-, hardware- en productieteams en fungeert als technisch aanspreekpunt richting leveranciers en productie


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