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# IT Helpdesk Technician

- **Company:** gb
Pick Everard
- **Location:** UK (Remote available)
- **Contract:** Permanent contract
- **Skills:** Active Directory, Dynamic Host Configuration Protocol, Microsoft Exchange Server, Microsoft Office, System Center Configuration Manager, Windows Servers
- **Published:** August 1, 2026
- **Apply:** https://www.totaljobs.com/job/it-help-desk-technician/pick-everard-job107781610

## About the Role

* Proficiency in the Microsoft Suite or equivalent competence
 * Great customer orientated skills (Excellent Verbal/Written Communication Skills)
 * Fantastic team working skills
 * A proven background in an IT related profession, demonstrating hands-on experience with systems, troubleshooting, and industry best practices

It would be nice for you to have:

 * Experience in the configuration and implementation of: SCCM
 * Current Microsoft Windows Server versions and Active Directory, Group policy, DNS & DHCP experience
 * Microsoft Exchange configuration, housekeeping & troubleshooting experience

## Description

Our Opportunity Are you a knowledgeable, customer-service focused IT Technician looking for your next career step? Do you want to work as part of a collaborative, positive team within a growing, multi-disciplinary consultancy? Are you passionate about expanding your skill set, and working for a company that prioritises progression? Pick Everard are searching for an IT Technician to join our engaging and collaborative team operating from our central Leicester head office. As an IT Technician, you will provide an excellent standard of I.T. support which maintains Pick Everard's digital platform and the I.T. provision for all members of staff. Some of the duties include: troubleshooting, resolving and assisting with incidents, service requests and changes on a day-to-day basis. You will be installing hardware, software and building machines ready for deployment and providing on-site I.T. assistance at other Pick Everard Offices. This role forms a key part of the operational success of
the IT team and the wider business of Pick Everard. This is a great opportunity to develop your skills, and progress on your career journey within the world of IT. Find out what it is like to work at Pick Everard here: Life at Pick Everard - Pick Everard Please note: Hybrid working is available for this role, however you will predominantly be based out of our Leicester office due to the nature of the role. Regular national site visits will also be required, however they will be on a rota basis which is shared across other team members.


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