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# Network Administrator (Net Admin)

- **Company:** Microbyte Solutions Ltd
- **Location:** Peterborough, UK
- **Salary:** £30,000.0 - £40,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, VoIP, Hyper-V, Windows Servers, Network Diagrams, Vmware
- **Published:** August 2, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5824407210

## About the Role

* Proven experience at 2nd line IT support level or above
 * Strong technical foundation across Microsoft 365, networking, Windows Server, and client infrastructure
 * A natural relationship builder, confident, personable, and able to earn trust quickly
 * Clear and concise communicator, comfortable speaking with both technical teams and non-technical clients
 * Organised and thorough, with an instinct for documentation and keeping things in order
 * A process-driven mindset with genuine curiosity about how businesses work and how IT can improve them
 * Comfortable working independently and managing your own time across a varied client portfolio
 * Full UK driving licence required, pool cars available

Desirable

 * Familiarity with virtualisation (VMware, Hyper-V), Active Directory, Entra ID, VoIP, and backup platforms
 * Experience in an MSP environment is a strong advantage

## Description

* Own the technical relationship for a portfolio of 5 to 20 clients, acting as their primary point of escalation and technical contact
 * Carry out regular site visits to assess standards, meet stakeholders, and build a genuine understanding of each client's environment
 * Develop and maintain accurate documentation, including network diagrams, system records, and asset information
 * Collaborate with Virtual IT Directors to shape and agree on client IT strategy and long-term roadmaps
Work with the service desk and engineering teams to ensure recurring issues are resolved at the root, not just managed

 * Assist with hardware and software specifications to ensure client procurement decisions are sound and consistent
 * Coordinate with Professional Services on project implementations, bridging the gap between ongoing support and project delivery
 * Hold the standard. Conduct regular checks against Microbyte's client standards and drive remediation where gaps exist
 * Identify and flag risks in client environments before they become incidents
 * Support client relationships with clear, confident communication at all levels, from end users to senior stakeholders


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