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# IT Field Engineer

- **Company:** Nextech Group Ltd
- **Location:** Abingdon, UK
- **Salary:** £30,000.0 - £45,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Hyper-V, Networking Hardware, Network Troubleshooting, Network Architecture, Network Installation Services, Server Virtualization, Network Routers, Computer Network Technologies, Virtual Environment, Firewalls (Computer Science), Fortinet, Network Server, Cisco
- **Published:** July 31, 2026
- **Apply:** https://www.totaljobs.com/job/it-field-engineer/nextech-group-limited-job107775818

## About the Role

* Some experience in an IT support or field engineer role; MSP experience is highly desirable but not essential
 * A working knowledge of networking technologies, ideally with some exposure to Cisco and/or Fortinet routers, switches, and firewalls
 * Familiarity with Windows Server, Microsoft 365, Azure, and Hyper-V
 * Good troubleshooting skills across networks, servers, and end-user devices, with a willingness to learn and develop further
 * Excellent communication skills, with the confidence to represent the company professionally on customer sites
 * A proactive, 'can-do' attitude and willingness to travel to various customer locations
 * Well organised, with strong time management skills to balance support tickets and project work
 * Full UK driving licence required

## Description

As an IT Field Engineer, you'll split your time between on-site customer visits and remote support, with a strong focus on network installations and infrastructure projects. This is a hands-on, varied role suited to someone who enjoys being out on the road, working directly with customers, and getting stuck into technical projects as well as day-to-day support., * Provide on-site and remote technical support to a portfolio of our client's customers

 * Travel to customer sites to install, configure, and maintain network equipment including routers, switches, and firewalls (primarily Cisco and Fortinet)
 * Support the delivery of network infrastructure projects, focusing on on-site installation, configuration, and handover
 * Install, configure, and maintain physical and virtual servers
 * Provide support across Microsoft 365 and Azure environments
 * Deploy and manage Hyper-V virtual environments
 * Diagnose and resolve hardware, software, and network issues in a timely and professional manner
 * Maintain accurate documentation of customer environments, installations, and support tickets
 * Liaise directly with customers to ensure a high standard of service and communication
 * Work closely with the wider service desk and project teams to ensure smooth project delivery and support handovers


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