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# Desktop Support

- **Company:** Nesco Resource, LLC
- **Location:** Richardson, TX, United States
- **Salary:** $74,880.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Break Fix, Network Server
- **Published:** May 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ebe2328b97b6ad53

## About the Role

Do you have experience in Hardware support?, Desired Tech must be able to hands-on Break Fix Client, IBM , and Dell Servers
(PDU's, Motherboards, Memory, Fans, Arrays, etc).

 * Analyzes, diagnoses, and troubleshoots hardware/server issues with focus on responsiveness; provides issue resolution. Maintains inventory and documentation of activity in ticket tracking software. Some familiarity with desktop support and deployment. Tech will provide project support as well as on-call support for incoming tickets.
 * Provides 1st level 24/7 break-fix support for IT hardware as specified by or utilized in customer environment.
 * Ability to guide others. Problem solving and self-management skills with attention to detail. Ability to prioritize tasks and effectively communicate verbally and in writing.



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