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# Application Specialist

- **Company:** Service Care Solutions
- **Location:** Manchester, UK (Remote available)
- **Salary:** £44,399.0
- **Contract:** Temporary contract
- **Skills:** Application Lifecycle Management, Application Performance Management, Business Software, Cyber Security, Databases, Relational Databases, Database Queries, Online Service Provider, SQL Databases, Information Technology
- **Published:** August 1, 2026
- **Apply:** https://www.careerjet.co.uk/job/gbc84cbb9a116fab920fd92f74a653eb7d/eaa

## About the Role

* Strong experience supporting business-critical applications within a complex IT environment.
 * Good hands-on SQL experience, including writing queries and investigating data.
 * Experience working with relational databases.
 * Previous experience supporting housing management systems or other line-of-business applications.
 * Strong incident investigation, problem-solving and application troubleshooting skills.
 * Experience supporting application upgrades, releases and lifecycle maintenance.
 * Knowledge of ITIL processes, including Incident, Problem and Change Management.
 * Experience working with third-party software suppliers.
 * Good understanding of general IT infrastructure, databases and information security.
 * Strong communication skills and the ability to explain technical issues clearly to end users.

## Description

We are currently recruiting for an experienced Application Specialist to support and maintain a range of business-critical applications within a housing organisation.
The successful candidate will provide second-line support across core housing systems, mobile solutions, digital applications and online services. This is a hands-on role focused on application troubleshooting, SQL, system maintenance and the ongoing improvement of live business applications., * Maintain and support core housing and business applications.

 * Provide second-line incident resolution and problem management.
 * Use SQL to interrogate data, investigate faults and support application troubleshooting.
 * Take ownership of technical issues through to resolution.
 * Identify recurring operational problems and implement improvements.
 * Manage application patching, upgrades, testing and releases.
 * Configure new fields, workflows and system parameters.
 * Monitor application performance, availability, capacity and security.
 * Work with third-party suppliers and external support providers.
 * Maintain technical documentation, procedures and knowledge articles.
 * Support change, release and application lifecycle management.
 * Provide clear updates and guidance to users throughout the resolution process.


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