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# IT Support Specialist (a) Werne

- **Company:** Recrudo GmbH
- **Location:** Werne, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Information Technology
- **Published:** August 2, 2026
- **Apply:** https://www.recrudo.com/jobs/it-support-specialist-a-395

## About the Role

* Abgeschlossene Ausbildung im IT-Bereich (z. B. Fachinformatiker, IT-Systemelektroniker) oder vergleichbare Qualifikation
 * Erfahrung im IT-Support oder Helpdesk von Vorteil
 * Fundierte Kenntnisse in Windows-Betriebssystemen, Office 365 und Standardsoftware
 * Analytisches Denken, strukturierte Arbeitsweise und Problemlösungskompetenz
 * Teamfähigkeit, Kommunikationsstärke und serviceorientiertes Auftreten
 * Sehr gute Deutschkenntnisse, Englischkenntnisse von Vorteil

## Description

* Bearbeitung von IT-Supportanfragen (1st- und 2nd-Level-Support)
 * Analyse und Lösung von Hard- und Softwareproblemen
 * Installation, Konfiguration und Wartung von IT-Systemen und Peripheriegeräten
 * Unterstützung bei Rollouts, Updates und IT-Projekten
 * Dokumentation von Supportfällen, Lösungen und Prozessen
 * Zusammenarbeit mit Fachabteilungen, externen Dienstleistern und IT-Teams


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