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# Epic Application Analyst

- **Company:** Ensemble Health Partners
- **Location:** Gulfport, MS, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $92,400.0 - $159,450.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, IT Management, Data Logging, Build Management, Performance Monitor, Epic ECSA
- **Published:** August 1, 2026
- **Apply:** https://www.careerboard.com/us/en/find-jobs-in-United-States/-8D855D55ADCE8FC9E4/

## About the Role

* Strong implementation background
 * Working knowledge with other revenue cycle focused Epic applications
 * Working understanding of interface and interface messages
 * 4 year/Bachelors Degree preferred or equivalent experience
 * Must have Epic Administrator Certification in a Revenue Cycle focused module
 * 3+ years of Epic build experience in Epic revenue cycle functions (billing and patient access areas preferred)
 * While we do not expect this position to be 100% travel, we do expect that the specialist will need to travel periodically. For this reason, the specialist should be available to travel up to 25%
 * Strong working knowledge of the hospital and/or ambulatory revenue cycle operations
 * Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
 * This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

## Description

In general, this Epic-certified position will be responsible for the following:

 * Developing and implementing long-term best practice Epic strategy across both operations and IT
 * Ensuring all parties involved understand the significance and impact of upcoming changes
 * Assisting in educating operational leadership in process improvement and Epic best practices
 * Responsible for helping to implement policies
 * Work with Revenue Cycle leaders on reporting, work queue strategy and workflow design
 * Help to increase revenue through standardizing workflows and process improvement
 * Serve as the lead for Epic issues identified and new change requests
 * Produces and reviews decision documents, SBARDs, other documents needed to support build work
 * Runs client meetings and monitors client happiness

As part of the team this position will have responsibility for some or all the following specific areas:

 * Denial reduction
 * DNFB/CFB reduction
 * Late charge reduction
 * Registration accuracy
 * Scheduling accuracy
 * Authorization capture
 * Coding accuracy
 * Overall productivity improvement

Performance Monitoring/Improvement/Innovation:

 * Works collaboratively with revenue cycle leadership and Epic IT leadership to develop best practice processes and Epic functionality
 * Develops, with participation of revenue cycle leadership and IT, project plans and timelines for large performance improvement projects
 * Develops weekly/monthly status reports of projects and ensures agreed upon timelines are met
 * Advises operational leaders on Epic best practices and adheres to system guidelines
 * Monitors Key Performance Indicators and makes recommendations on Epic workflows or enhancements that provide the greatest impact and improvement
 * Maintains deep understanding of Epic functionality and maintains all certifications and new release updates
 * Performs account level reviews and audits to ensure optimal system performance
 * Produces high-quality materials for internal and external use

System Build and Support:

 * Performs system build as determined by IT change control process
 * Participates in Integrated and User Acceptance Testing as dictated by IT change control
 * Supports the IT team by logging tickets, keeping up with status of tickets, ensuring timely response and turnaround of tickets, and escalating tickets as necessary

Education:

 * Responsible for assisting the education department in the development of training materials, curriculum and tip sheets related to Epic
 * Performs direct observations in operational areas to ensure Epic best practice workflows are being adhered to and makes note of any areas of educational opportunity
 * Supports revenue cycle leadership in any Epic certification processes and serves as a subject matter expert in Epic system functionality
 * Strives to educate revenue cycle leadership in practical Epic system knowledge to build expertise in operations

New Business Support:

 * Participates in assessments to identify opportunities for client improvement
 * Supports sales team in advising new clients and answering inquiries about system functionality
 * Develops materials to support sales, including marketing materials
 * Identifies new opportunities for client engagements


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