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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Support Associate - GA - **Company:** Vensure Employer Solutions - **Location:** Duluth, GA, United States - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, Microsoft Outlook, Business Systems, System Configuration, Data Validation, Microsoft Office - **Published:** August 1, 2026 - **Apply:** https://www.careerjet.com/jobad/usfe97be08ce20efc627d7001a33ae067b ## About the Role Strong attention to detail and organizational skills Proficiency with Microsoft Office (Excel, Word, Outlook) Ability to document processes clearly and concisely Demonstrate strong written and verbal communication skills, including the ability to follow instructions, ask clarifying questions, and document processes accurately Education & Experience Currently enrolled in an associate or bachelor's degree program Recent graduates (within the last 12 months) will also be considered Coursework or academic projects involving analytics, auditing, process documentation, or business systems preferred Learning Opportunities Hands-on experience supporting enterprise systems in a PEO environment Exposure to HR technology, system operations, and compliance processes Development of technical documentation and process-improvement skills Mentorship from system operations and business leaders Hands-on experience troubleshooting and resolving payroll, billing, tax and accounting discrepancies Physical Demands Physical Read Only The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Frequently required to sit; occasionally required to stand and walk. Specific vision abilities required include close vision, color vision, and ability to adjust focus. Frequently required to talk and hear. Moderate concentration/intensity, which includes prolonged mental effort. Average memory, taking into consideration the amount and type of information. ## Description W e are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you., The System Support Associate is responsible for providing technical support, system administration, and operational expertise across the organization's core platforms within a Professional Employer Organization (PEO) environment. This role ensures the reliability, performance, security, and optimization of systems supporting HR, payroll, tax, benefits administration, and client-facing applications. This position also plays a key role in supporting, mentoring, and elevating system support team members to drive consistency, quality, and operational excellence. Essential Duties and Responsibilities System & User Support Assist with user account setup, updates, and deactivation across internal systems and platforms Support basic system access requests, permissions, and role assignments Troubleshoot and resolve tier 1 system and application issues Build, modify and maintain Dashboards and widgets Update and work with Report Center reporting for our clients Assist with activities needed for project completion Assist with data Hygiene efforts Build, modify and maintain basic workflows Other duties as needed Documentation & SOP Creation Document workflows, system configurations, and support processes clearly and accurately Assist in developing training guides and reference materials for internal users Project Support Support various projects, including system clean-up, audits, or data validation Assist with process improvement initiatives and automation documentation Administrative & Operational Support Support team initiatives and projects Collaborate with HR, Payroll, Tax, Benefits, and Operations teams as needed ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Building Employee Experience Through Everyday Interactions](https://www.wearedevelopers.com/videos/1763-building-employee-experience-through-everyday-interactions) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Frontend Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/234-frontend-developer-salary-in-south-africa) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Software Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/232-software-developer-salary-in-south-africa) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)