> Markdown version of [/jobs/ext/188787-manager-mobile-solutions](https://www.wearedevelopers.com/jobs/ext/188787-manager-mobile-solutions). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, Mobile Solutions - **Company:** Nbcuniversal Media, LLC - **Location:** New York, NY, United States - **Experience:** Expert - **Salary:** $120,000.0 - $135,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Microsoft Windows, Data Analysis, Apple IOS, Virtual Private Networks (VPN), Microsoft PowerPoint, Mobile Security, Usage Analysis, Office365, Tablet Computers, Microsoft InTune, Casper Suite - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4fde0d5907a33be6 ## About the Role * Global Operations: Experience managing mobile assets and policy across multiple regions and time zones. * Management: 5+ years of experience leading technical teams in a fast-paced corporate environment. * Education: Bachelor's degree in a computer-related field preferred, or equivalent years of experience. * Safety & Compliance: Must adhere to all Company workplace safety policies and protocols. * Extensive knowledge of O365 suite, especially creating PowerPoint presentations and managing Excel spreadsheet reports * Must be willing to travel to various offices and work after hours, including weekends Desired Characteristics: * Telecom Auditing: Experience in analyzing data from Calero or Tangoe to identify cost-saving opportunities and usage anomalies. * Logistics Oversight: Experience working with AutoNow or similar providers to streamline the "out-of-the-box" experience for global employees. * Customer Service: Exceptional interpersonal "soft skills" with a focus on white-glove executive support and TechBar-style face-to-face interaction. * Certifications: * Apple Certified Support Professional (ACSP). Jamf Certified Admin or Microsoft 365 Certified: Endpoint Administrator Associate. * ITIL Certification. ## Description The Manager, Mobile Solutions is responsible for the global delivery and operations of NBCUniversal's mobile ecosystem, including smartphones, tablets, MiFi devices, and related services. This role oversees end-to-end mobile lifecycle management, Level 1-3 support operations, device infrastructure, and the overall end-user mobile experience, ensuring high-quality, timely delivery of mobile hardware and software worldwide. Reporting to the Director, Unified Communications & Collaboration, this role partners closely with UCC Technicians, TechEx, TechLine, and TechBar teams to deliver a consistent, scalable support model. The Manager leads mobile deployments, MDM escalations, cellular service operations, carrier management, and stakeholder engagement across the enterprise. A critical component of the role is managing strategic vendor partnerships, including AutoNow, Tangoe, and Caler, to support device logistics, global roaming, telecom expense management, and ongoing cost optimization. This is a hands-on leadership role that requires both technical expertise and people leadership in a complex, global environment., Mobile Operations & Delivery * Lead global mobile initiatives, including device migrations, carrier transitions, large-scale deployments, refresh strategies, device disposal, and event support. * Oversee day-to-day mobile operations, escalations, and service continuity across regions. MDM, Platforms & Security * Provide deep expertise in MDM/UEM platforms (Intune, Jamf Pro). * Manage and support iOS, iPadOS, and Android Enterprise environments. * Ensure compliance with mobile security standards, including MAM, VPN, and Conditional Access policies. Carrier & Expense Management * Manage global cellular carrier relationships (e.g., Verizon, AT&T, Vodafone), eSIM provisioning, and international roaming solutions. * Oversee telecom expense management, billing accuracy, usage analysis, and optimization through Tangoe and Calero. Vendor & Stakeholder Management * Serve as primary liaison with mobile vendors and logistics partners. * Collaborate cross-functionally with TechEx, TechLine, and TechBar teams to standardize global support workflows and improve service consistency. * Present mobile operations status and performance metrics in the Monthly Operations Report (MOR). People Leadership * Directly manage a global mobile team, including timekeeping, performance reviews, development planning, and employee relations in partnership with HR. * Foster a results-driven, accountable team culture through coaching, goal setting, and continuous improvement. * Effectively balance operational oversight, staff leadership, and project execution. ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Let your iOS app read texts](https://www.wearedevelopers.com/videos/167-let-your-ios-app-read-texts) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)