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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cloud Administrator - Tier 2/3 - **Company:** Ardalyst Defense, LLC - **Location:** Athens, GA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, Microsoft Outlook, Cloud Computing, System Configuration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Microsoft Dynamics CRM, Infrastructure as a Service (IaaS), Identity and Access Management, Internet Protocol Security (IP SEC), Subnetting, Network Security, Log Analysis, Microsoft Solutions Framework, Routing, Peering, Role-Based Access Control, Remote Access Technology, Microsoft SharePoint, Software Engineering, TCP/IP, VMware Infrastructure, Virtual Machines, Data Logging, Office365, Sonicwall, Firewalls (Computer Science), Microsoft InTune, Microsoft Onedrive, Information Technology, Fortinet, Azure Resource Manager, User Administration - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=324b54bd9fe33c17 ## About the Role Experience with Entra ID Management, including: * User account management * Conditional access Policies * MFA and Self-Service Password Reset * Privileged identity management * Entra ID Connect and Hybrid Environment Management * Strong familiarity with automation and scripting in the M365/Azure ecosystem. * Experience in managing Azure resources, including: * Virtual Networks (VNets), Subnets, and Peering * Azure Virtual Machines and basic IaaS administration * Azure Monitor, Log Analytics, and diagnostic logging * Role-Based Access Control (RBAC) * Intune/Endpoint Manager device enrollment (mobile and desktop), device configuration and compliance policies and update rings. * Exchange Online Management. * Management of Microsoft Defender suite of tools. * Experience with security best practices, including least privileged access, secure configuration baselines, and compliance-driven controls. * Experience working on a support desk; Creating, Updating and Closing tickets, maintaining Service Level Targets/Agreements, strong customer communication skills and a strong sense of urgency to solve customer problems. * Managing OneDrive, SharePoint Online, Teams and Office 365 Applications. * Network & Firewall Security Experience, including: * Azure Firewall, Network Security Groups (NSGs), and User Defined Routes (UDRs) * VPN technologies (Site-to-Site, Point-to-Site, IPsec/IKE) * Third-party firewall platforms (Palo Alto, Fortinet, Meraki, SonicWall, or equivalent) * Understanding of TCP/IP, DNS, DHCP, routing, and subnetting * It's a bonus if you: * Have experience using Avepoint Fly to perform Email/OneDrive/SharePoint/Teams migrations. * Have experience with 3rdparty patching and reporting. * Have experience taking in requirements and building virtual Infrastructure in Microsoft Azure. * Experience participating in on-call rotations or after-hours support for critical incidents. * Are familiar with Dynamics 365 CRM or other ITSM Systems., Bachelor's degree in computer science, software engineering or 4+ years of relevant experience. * Strong analytical skills, critical thinking skills and problem-solving skills. * Strong verbal, documentation and writing skills. * Ability to work project tasks to completion with little to no supervision. * Excellent foundation in algorithms and design. * Self-motivated, highly organized and detail oriented with the ability to work independently, prioritize and multi-task. ## Description We are seeking a Cloud Administrator (Tier 2/3) to add to our dynamic team. In this role, you will be part of the development team responsible for the implementation and deployment of M365 solutions, maintaining security and monitoring customer environments and assisting customers with meeting business requirements. Your primary responsibility is to manage user identity and roles, provide security and threat management in our M365 Tenant and support any migrations of Teams, OneDrive, Outlook and SharePoint. You will also be responsible for implementing, testing and troubleshooting issues as they arise., This is a Tier 2/3 role requiring the ability to independently troubleshoot complex cloud, identity, and network security issues, including firewalls. The Cloud Administrator will serve as an escalation point for advanced incidents, perform root cause analysis, and lead remediation efforts across Microsoft 365, Azure, and customer network security environments., Maintain security and reliability of Exchange Online and M365 systems and services. * Support our M365 security and compliance management. * Assist in the design and delivery of Microsoft solutions to meet business needs and objectives. * Implement and maintain AVD solutions. * Perform root cause analysis for Tier 2/3 incidents and document findings and preventive actions. * Configure, manage, and troubleshoot firewall solutions including third-party firewalls (e.g., Palo Alto, Fortinet, Meraki, or similar). * Manage the service desk queue and escalations from Tier 1 technicians when the Service Desk manager is unavailable. ## Related Videos - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Transforming Education: A Journey from interactive Markdown to Remote-Labs](https://www.wearedevelopers.com/videos/941-transforming-education-a-journey-from-interactive-markdown-to-remote-labs) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Azure-Well Architected Framework - designing mission critical workloads in practice](https://www.wearedevelopers.com/videos/1529-azure-well-architected-framework-designing-mission-critical-workloads-in-practice) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Events like RSAC Get You CISOs. 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