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# Service Desk Personnel

- **Company:** AIMIC Inc.
- **Location:** Nashville, TN, United States
- **Salary:** $56,160.0 - $58,240.0
- **Contract:** Temporary to permanent
- **Skills:** LTE (Telecommunication), Active Directory, Virtual Private Networks (VPN), Cisco WebEx, Backup and Restore, Wi-Fi Technology, Cisco
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e0e42882304c0489

## About the Role

* Ability to lift up to 50 lbs
 * IT call center experience preferred
 * Handle up to 30 calls/day
 * Strong customer service skills

Technical Skills:

 * Printer Support: Server & local queue troubleshooting
 * Active Directory: Navigate OUs, reset passwords, unlock accounts
 * iOS Support: Device setup, account/network reset, backup & restore
 * Video Tools: Cisco WebEx, MS Teams, Cisco Presence
 * Networking: VPN, LTE, Wi-Fi, internal/external issues



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