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# IT Support Specialist

- **Company:** Stellar Innovations
- **Location:** Columbus, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cyber Security, Information Systems, Databases, E-Procurement, Windows Servers, Software Systems, Data Processing
- **Published:** August 2, 2026
- **Apply:** https://www.dice.com/job-detail/11331516-f8d3-43bd-a70e-2eb58c4f341d

## About the Role

* Six (6) years of progressive experience in the field of Information Processing
 * Three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions
 * Two (2) of which are concentrated, hands on experience in installing

Security/Clearance Requirements

 * MUST possess a current/active Top Secret Security Clearance
 * MUST possess one of the following Computing Environment certifications: MCITP SA, MCITP EA, MCSA: WS2016, MCSE: WS2016, MCSA: WS2016, MCSM:DS, M2012 NET, MCM: Windows Server 2016: Directory, MCA: MS Windows Server Directory, CCAA, GCWN M
 * ship is mandatory.

## Description

This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

 * diagnosing and resolving problems in response to customer reported incidents
 * planning and analysis of work processes
 * researching and reporting trends and patterns of problems
 * developing training materials and performing computing/information system training sessions
 * developing and maintaining problem tracking databases
 * installing, troubleshooting, and maintaining hardware and software
 * performing backup and recovery operations
 * consulting with users to identify needs and requirements
 * conducting feasibility studies and trade-off analyses
 * ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices

May be required to support DLA's eProcurement system(s).


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