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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # GTM Technical Onboarding Program Manager - **Company:** OpenAI Inc. - **Location:** San Francisco, CA, United States - **Experience:** Expert - **Salary:** $226,000.0 - $251,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software as a Service, Systems Integration - **Published:** August 2, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17792547?backUrl=%2Fcareer%2F17792547%2FGtm-Technical-Onboarding-Program-Manager-California-San-Francisco ## About the Role * 5-8 years experience in technical enablement, Solutions Engineering, Solutions Architecture, Technical Success, Implementation, technical consulting, or another customer-facing technical role * Demonstrated ability to quickly develop fluency in complex products, technical architectures, integrations, and deployment considerations * Experience working directly with customers on complex, deeply technical SaaS platforms is required * Strong technical discovery, scoping, and solution judgment, with the ability to connect customer workflows and business needs to technical recommendations * Ability to explain complex technical concepts clearly and turn them into practical, role-relevant guidance for technical GTM teams * Experience creating or leading hands-on technical experiences, such as labs, demos, simulations, discovery practice, or customer scenarios * Strong cross-functional collaboration skills with Product, technical subject-matter experts, and GTM leaders * Strong program management, facilitation, and written and verbal communication skills * Willingness to work in-office in San Francisco, * Direct experience in Solutions Engineering or Solutions Architecture is strongly preferred * Direct experience working with AI/ML products or platforms is preferred * Experience designing or delivering enablement, onboarding, technical training, or knowledge-sharing programs is a plus * Familiarity with instructional design principles or adult learning is a plus * Experience leading subject-matter expert programs or designing technical assessments and certifications ## Description OpenAI is hiring a GTM Technical Onboarding Program Manager to define and deliver the role-specific onboarding experience for technical customer-facing GTM roles. Foundational onboarding establishes a common baseline during the first 30 days. This role owns the deeper development that follows, with a particular focus on days 30-90, when new hires need to translate product and deployment knowledge into practical, job-specific capability. You will partner with technical GTM leaders, Product, and subject-matter experts to turn complex product and deployment concepts into role-specific curricula, hands-on practice, assessments, certifications, and manager reinforcement. Success means technical GTM new hires build the product fluency, scoping ability, solution judgment, and customer-facing confidence required for their roles. Managers have clear readiness signals, learning experiences stay current as products evolve, and role-specific ramp becomes repeatable across teams and regions. In this role, you will: * Own the design and delivery of day 30-90 role-specific onboarding for technical GTM roles * Define learning outcomes and readiness standards in partnership with technical GTM leaders * Build curricula and learning paths that translate complex product and deployment concepts into job-specific behavior * Design and facilitate hands-on experiences such as labs, demos, simulations, technical discovery practice, and customer scenarios * Create assessments, certifications, and manager-ready signals of proficiency and deployment readiness * Partner with Product, technical subject-matter experts, and GTM leaders to source, validate, and refresh content as products and guidance evolve * Coach subject-matter experts and facilitators to teach technical content clearly and effectively * Establish repeatable content-governance and reinforcement systems that scale across roles and regions * Use learner feedback, performance data, and AI-enabled workflows to improve practice, learner support, content maintenance, and program efficiency You might thrive in this role if you: * Have held a customer-facing technical role and enjoy helping others build strong product, solution, and customer judgment * Develop fluency quickly in complex products, technical architectures, integrations, deployment considerations, and customer workflows * Understand how technical GTM teams scope solutions, navigate technical tradeoffs, and connect product capabilities to business outcomes * Are energized by turning hard-won technical knowledge into practical guidance, hands-on practice, and repeatable ways of working * Communicate complex technical concepts clearly to both technical and non-technical audiences * Operate effectively in a fast-moving environment where products, technical guidance, and customer needs change quickly * Bring low ego, high ownership, and a genuine passion for helping technical teams become more capable and confident ## Related Videos - [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [The New Org Chart: When AI Joins the Workforce](https://www.wearedevelopers.com/videos/100036-the-new-org-chart-when-ai-joins-the-workforce) - [The AI-Native Engineering Org: What’s Real, What’s Hype, What’s Next](https://www.wearedevelopers.com/videos/100004-the-ai-native-engineering-org-what-s-real-what-s-hype-what-s-next) - [Physical AI: The Era of Intelligent Machines](https://www.wearedevelopers.com/videos/100141-physical-ai-the-era-of-intelligent-machines) ## Related Articles - [Got AI ideas but no money? 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