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# IT professional

- **Company:** Storage, Inc
- **Location:** United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Virtual Private Networks (VPN), Microsoft Software, Networking Basics, TCP/IP, Virtual Local Area Networks, Software Troubleshooting, Microsoft InTune
- **Published:** August 1, 2026
- **Apply:** https://jobs.military.com/career/295794/helpdesk-support-specialist-idaho-id-pocatello

## About the Role

2. A strong troubleshooting background supporting Windows environments and Microsoft technologies.\n
 3. Experience with Microsoft 365, Active Directory, Group Policy, hardware deployment, and desktop support.\n
 4. Knowledge of networking fundamentals, including TCP/IP, VPNs, switches, and VLANs.\n
 5. Experience with Microsoft Intune or other endpoint management solutions is preferred.\n
 6. HCSS experience is a plus but not required.\n
 7. CompTIA A+, Network+, or equivalent hands-on experience is preferred.\n
 8. Construction, industrial, or field operations experience is a plus.\n
 9. Excellent customer service, communication, and problem-solving skills.\n
 10. A proven history of reliability and long-term employment.\n
 11. Valid driver's license with the ability to travel to local jobsites as needed.\n

## Description

1. Five or more years of hands-on IT support experience.


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