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# Cloud SME

- **Company:** Expert Technology Services
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $175,000.0 - $225,000.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, Cloud Computing, Cloud Engineering, Databases, Monitoring of Systems, Identity and Access Management, Cloud Services, Google Cloud, Cloud Monitoring, Amazon Virtual Private Cloud (VPC), Build Management, Amazon Relational Database Service, Performance Monitor, Route53, Cloudwatch, Splunk, Servicenow
- **Published:** August 1, 2026
- **Apply:** https://www.careerjet.com/jobad/us5e929637fec6e69499a1127999201e80

## About the Role

Requires 7+ years of cloud infrastructure/operations experience, 5+ years hands-on AWS experience, and 3+ years supporting GCP.

 - Must have strong knowledge of AWS services (EC2, VPC, EKS, Lambda, RDS, S3, CloudWatch, IAM, Route 53).
 - Demonstrate expertise in cloud observability, monitoring, performance reporting, and the use of enterprise monitoring tools.
 - Possess strong understanding of cloud architecture, networking, security, scalability, and incident response.
 - Exhibit strong analytical, troubleshooting, and communication skills.

## Description

Serve as the cloud infrastructure Subject Matter Expert (SME) for the enterprise Observability Program.

 - Lead AWS scorecard initiatives, including defining KPIs, collecting data, and preparing operational reports.
 - Support and implement monitoring and observability requirements for AWS and Google Cloud Platform (GCP) environments.
 - Design and build cloud monitoring standards, dashboards, key metrics, and health indicators.
 - Collaborate with cross-functional teams (ScienceLogic, Splunk, ServiceNow ITOM, Database, BI) to provide comprehensive visibility across cloud services.
 - Develop and maintain operational scorecards tracking availability, reliability, performance, capacity, security, and compliance.
 - Analyze and monitor cloud infrastructure health to proactively identify and address performance bottlenecks.
 - Enhance automated discovery, monitoring, and alerting within enterprise observability platforms.
 - Promote and enforce cloud governance and operational best practices.
 - Participate in cloud-related troubleshooting, root cause analysis, and problem resolution.


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