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# IT Technician/ Travel

- **Company:** Digital Intelligence Systems, LLC
- **Location:** Arnold, MO, United States
- **Experience:** Experienced
- **Salary:** $41,600.0 - $45,760.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Microsoft Outlook, Databases, Hard Disk Drives, Network Security, Microsoft Office, Windows Servers, Systems Integration, Network Server, Multiplatform
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3f5980f6e1d4d1e1

## About the Role

What is the TOP 2 required skills that candidates must have? Previous experience in field services dispatch requiring travel, hands-on experience with repair of laptops, desktops, and printers, * Minimum 2 to 3+ years of field service experience, specifically in commercial printers required

 * Must be able to do extensive traveling via plane and / or car
 * Must have commercial / large printer experience; Lexmark printer certification nice to have
 * Experience working on commercial printers and have an electronics / mechanical aptitude
 * Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
 * Working knowledge of the Microsoft Office application suite including MS Outlook
 * Experience with multi-platform Windows O/S required
 * Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration
 * Ability to work independently in a retail environment
 * Ability to lift up to 50lbs.
 * Excellent customer service skills and professionalism
 * Able to communicate effectively both written and verbally with key stakeholders, leadership, partners, team members, other organizations, and customers
 * Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
 * Demonstrated capability to achieve results in a fast-paced, client-driven environment

## Description

* Project focus on upgrading advanced commercial printers at retail locations
 * Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit
 * Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems
 * Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment
 * Install and remove equipment and systems as required
 * Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems
 * Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner
 * Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes
 * Determine the most cost-effective repair / resolution to minimize customer downtime


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