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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** Convoso, Inc. - **Location:** United States - **Experience:** Expert - **Salary:** $130,000.0 - $160,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Android Software Development, Apple IOS, Apple Mac Systems, Confluence, JIRA, Software as a Service, Cyber Security, Information Systems, Computer Networks, Data Security, Disaster Recovery, Information Technology Audit, Networking Hardware, Virtual Private Networks (VPN), Local Area Networks, Network Connections, Network Administration, Salesforce.Com, Server Administration, Software Deployment, Software Systems, Technical Data Management Systems, Wireless Networks, CompTIA Strata - PC Hardware Technology Engineer, Tablet Computers, Home Networking, Microsoft InTune, Information Technology, Atlassian Tools, Casper Suite, Gsuite - **Published:** July 31, 2026 - **Apply:** https://www.careerbuilder.com/job-details/senior-it-manager-woodland-hills-ca--083f886c-087e-4292-9207-c8e18eceab70 ## About the Role * Extensive hands-on experience (3+ years) with administration and configuration of MDM/EDM tools, such as JAMF, Intune, etc. * 3+ years of experience with Google Workspace, Atlassian (Confluence, Jira), LastPass Enterprise, Jamf * 6+ years experience troubleshooting MacOS, Windows, iOS, and Android devices * Extensive and demonstrable knowledge of IT Security principles, procedures, and best practices * Excellent planning, organizing, and project management skills * Strong organizational, problem-solving, and analytical skills. * Excellent technical troubleshooting skills; troubleshooting enterprise wireless networks and RF interference diagnosing; LAN support; hardware/software. * Ability to work within a set budget and find cost-effective solutions to complex problems, Alliance/Partner Marketing, Analysis Skills, Android, Apple, Artificial Intelligence (AI), Asset Management, Atlassian JIRA, Benchmarking, Best Practices, Billing, Budgeting, Business Operations, Business Support, Call Centers, Car Wash, Cellular Telephone, Computer Security, Computer Systems, Contract Negotiation, Disaster Recovery, Diversity, Documentation, Employee Assistance Plan, Flexible Spending Accounts, Food and Beverage Industry, Hardware Installation, Hardware Upgrades, Home Networking, Identify Issues, Incident Management, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Information Technology/Systems Audit, Information/Data Security (InfoSec), Laptop Hardware, Laptop PC, Licensing, Life Insurance, Local Area Network (LAN), Mac Operating System, Management of Information Systems/Technology (MIS), Manufacturing Data Management, Microsoft Windows System Administration, Network Administration/Management, Network Connectivity, Network Software, Network System Hardware, Onboarding, Operations Management, Organizational Skills, Performance Management, Physical Inventory, Printers, Problem Solving Skills, Process Improvement, Project Tracking, Project/Program Management, Radio Frequency Interference (RFI), Regulatory Compliance, Reimbursement, Sales, Salesforce.com, Service Level Agreement (SLA), Software Administration, Software as a Service (SaaS), Team Building, Team Lead/Manager, Team Player, Technical Support, VPN (Virtual Private Network), Vision Plan, Wireless Communications, iOS ## Description The primary role of the Senior IT Manager is to oversee and maintain all aspects of Convoso's computer infrastructure. This includes implementing and maintaining a secure, reliable IT infrastructure and ensuring high-performance, efficient operations. The IT Manager will be responsible for upgrading and installing new hardware and software solutions, troubleshooting to address any problems with computer systems, and maintaining and securing company IT infrastructure. Overseeing project management and providing technical expertise to support business needs, compliance, and data protection. What You'll Be Doing: * Implement and administer IT policy and procedure-related network hardware and software acquisition, use, support, security, and backup, including business continuity and disaster recovery procedures. * Manage hardware and software deployment for new hire onboarding and off-boarding process. * On-premise/remote troubleshooting of company hardware (laptops/printers/tablets/cellphones) and employee home network/connectivity issues. * Administration of Google Workspace and other SaaS tools as necessary (Confluence, Jira, Salesforce, LastPass, etc). * Manage VPN Access. * Process Improvement, documenting, refining, and optimizing IT processes, including incident management, escalation protocols, service-level agreements and all third-party software, and IT best practices. * Researches and evaluates new technologies and assists with negotiating contracts with various vendors. * Conduct project management for various IT projects as needed. * Manage third-party partners and vendors. * Track and confirm vendor billing for IT spending (licensing, physical inventory, etc.) * Perform asset management (hardware and software). * Monitor and audit IT Infrastructure system performance and troubleshoot issues to ensure uninterrupted business operations. * Performs other related duties as assigned by management. ## Related Videos - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Top Must-Visit Developer Conferences in the US in 2026](https://www.wearedevelopers.com/magazine/679-top-must-visit-developer-conferences-in-the-us-in-2026) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Dev Digest 139 - Soft and hard queries](https://www.wearedevelopers.com/magazine/487-dev-digest-139-soft-and-hard-queries) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)