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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Product Support Engineer in Noblesville - **Company:** Energy Jobline - **Location:** Noblesville, IN, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** 3d Models, Communications Protocols, Systems Analysis, Office Suite, System Software - **Published:** August 2, 2026 - **Apply:** https://www.energyjobline.com/job/senior-product-support-engineer-noblesville-31313466 ## About the Role * Ability to work in a stationary position for prolonged periods of time. * Capability to lift objects or equipment weighing up to 51 pounds with or without reasonable accommodation. * Physical aptitude to use basic hand tools in a laboratory and/or manufacturing environment. * Ability to travel and/or attend meetings domestic and internationally outside of normal business hours, * Bachelor's degree in a mechanical, electrical, or technical engineering discipline, or the equivalent in appropriate education and experience as determined by management utilizing internal SMC career development criteria. * Competent understanding of the product development process. * Fluent understanding to apply project management principles, methodologies, and documentation. * Competent understanding of CAE tools and results as applied to the product application process. * Competent understanding of tolerance as it relates to design intent. * Fluent understanding of common industrial processes and/or controls. * Competent understanding of material and component options by application. * Fluent understanding of schematics. * Competent understanding of communication protocols. * Fluent in conducting research using corporate resources. * Expert at efficient use of time to effectively plan and execute multiple duties. * Expert to utilize basic inspection equipment in a laboratory environment. (Calipers, micrometers, flow meter, voltmeter, oscilloscope, etc.) * Fluent to utilize advanced inspection equipment in a laboratory environment. (microscopes, CMM, Contour/Roundness Measuring Instruments, etc.) * Fluent ability to communicate utilizing corporate office software. * Expert ability to take verbal and/or written direction on tasks, training, or departmental / company policies. * Expert ability to communicate, in English, with internal and external customers tactfully and professionally. * 8+ years () relevant work experience ## Description This role is to provide mechanical and/or electrical application technical support for internal and external customers. This position requires creativity, innovation, product design knowledge, and product application evaluation and research. A successful candidate will be creative in the aspects of design and problem-solving utilizing engineering first principles with an emphasis on advanced systems analysis and solutions while mentoring throughout the organization., * Collaborate with internal and external customers to establish requirements that meet desired outputs while suggesting alternatives. * Conduct technical application evaluations to identify potential solutions or recommend alternatives to customer technical inquiries by reviewing existing documentation and report results back to internal and external customers. * Communicate technical knowledge, specification, design, and business direction to an extended audience of internal and external customers. * Read, interpret, troubleshoot pneumatic and electrical schematics. * Troubleshoot and configure product communication protocols. * Troubleshoot pneumatic and electrical circuits. * Review and interpret data utilizing corporate management system software that include CAD models and product documentation. * Perform independent research on a variety of topics, provide summarized data, and present observations. * Complete assigned tasks while implementing departmental processes. * Hands on technical support for an extended audience (technical and non-technical) of internal and external customers. * Lead and/or participate on teams to accomplish tasks, processes, and corporate directives. * Travel mainly for the purpose of training, customer support, or trade shows. (Less than 35%) * All other duties as assigned. * Record daily activities ## Related Videos - [TresJS a new declarative ThreeJS as Vue components](https://www.wearedevelopers.com/videos/543-tresjs-a-new-declarative-threejs-as-vue-components) - [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all) - [Flexibility is Key: Unlocking the Advantages of Versatile Software Solutions for Strategic Innovatio](https://www.wearedevelopers.com/videos/1943-flexibility-is-key-unlocking-the-advantages-of-versatile-software-solutions-for-strategic-innovatio) - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) - [Cross platform Augmented Reality development with React Native](https://www.wearedevelopers.com/videos/160-cross-platform-augmented-reality-development-with-react-native) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) ## Related Articles - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [Is Software Engineering Hard?](https://www.wearedevelopers.com/magazine/448-is-software-engineering-hard) - [Software Engineer Career: Things You Should Know](https://www.wearedevelopers.com/magazine/143-software-engineer-career-things-you-should-know) - [The Ultimate Software Engineer Career Path Guide for 2023](https://www.wearedevelopers.com/magazine/146-the-ultimate-software-engineer-career-path-guide-for-2023) - [Top Characteristics of a Software Engineer](https://www.wearedevelopers.com/magazine/166-top-characteristics-of-a-software-engineer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)