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# Sales Support Specialist (Order Entry, ERP)

- **Company:** TEKSYSTEMS INC.
- **Location:** Brookfield, WI, United States
- **Experience:** Starter
- **Salary:** $58,240.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Office, Qad
- **Published:** August 2, 2026
- **Apply:** https://www.juju.com/job/00000000gl3o9n

## About the Role

Customer service, erp, sales support, quoting, pricing, data entry, kpi, microsoft office, qad, crm, ms office suite, MUST HAVES: -2 years of manufacturing sales support or manufacturing customer service - Experience in past role managing Product Knowledge - Microsoft Office Suite - Order Entry NICE HAVES: -QAD software Soft Skills: -Detail oriented -Multitasking skills -Professional -Task oriented Attendance Policy: Must be at your desk ready to go at 8am and work until 5pm each day. There is a 5pt system and if you are late by 1 minute then you get a point. 5 points and you will be terminated. Candidates must know that punctuality and attendance is required and very strict.

## Description

This role serves as a key point of contact for customers, managing quotes, order entry, delivery updates, and technical support while ensuring a high level of service and accuracy throughout the sales process. The position partners closely with the outside sales team, maintains detailed documentation, resolves customer issues in a collaborative environment, and contributes to departmental goals through strong communication, attention to detail, and a customer focused approach. Essential Job Functions and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. -Handles customer requests including quotes, orders, follow-up and delivery information. -Provides customer service support, including providing technical information and explanations to customers. -Fill orders by transferring orders to fulfillment; communicating expected delivery date;
explaining stock-outs. -Meet established order entry goals. -Supports members of the outside sales team in daily activities. -Accomplish department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments. -Works well in a team environment to solve customer issues. -Communicates issues and problems with management in a timely manner. -Maintains superb attention to details. -Maintains detailed documentation to support decision and ensure continuity of service.



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