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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Staff Systems Engineer - **Company:** Visa Inc. - **Location:** Austin, TX, United States - **Experience:** Expert - **Salary:** $131,600.0 - $210,300.0 - **Contract:** Permanent contract - **Skills:** Software as a Service, Cyber Security, DevOps, Microsoft Exchange Server, Enterprise Messaging Systems, Network Architecture, Office365, System Availability, Facebook Flow, Information Technology, Performance Monitor - **Published:** August 2, 2026 - **Apply:** https://www.dice.com/job-detail/8372be38-1a64-43b5-b0b0-6cf3082261da ## About the Role Basic Qualification: * 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualification: * Minimum 5 years' work experience in relevant technologies comprising of Microsoft Exchange, Exchange Online, Email gateways, Email security devices and SAAS solutions for Email security. * Equivalent professionally qualified education and experience such as Associates or bachelor's degree in computer science or other technology field. Microsoft and / or other relevant certifications are highly desirable. * High level of competence in the following: O365, Microsoft Exchange, Email Security gateways, Email Security appliances and SAAS solutions for Email security. * Strong understanding or Email flow, High availability, Disaster Management and recovery, other messaging technologies such as archiving solutions. * Good knowledge of understanding and implementing Email security policies. * Strong analytical, interpersonal, facilitation and leadership skills along with effective oral/written communication skills. * Experience of leading technology deployments on moderately complex cross regional projects, including planning, documentation, and implementation. * Work closely with cross-functional teams including network engineers, cybersecurity, business user, and external financial institutions to ensure seamless integration and communication * Demonstrated ability to meet deadlines and commitments in an environment that requires multitasking among multiple concurrent projects while also handling interruptions. * Experience with network infrastructure and security principles * Ability to Multi-task and work with minimum supervision and be self-motivated. * Develop automation and self-service mechanisms to reduce friction using the platform and ensure secure, efficient transfer of data between internal and external systems * Monitor performance, implement alerting, and proactively resolve errors that arise through automation * An enthusiastic positive attitude towards working in a team environment. * Available outside office hours for 3rd level support. * Perform related duties, as needed. ## Description Visa Corporate IT has embarked on a major transformation journey. We are transforming ourselves into a true engineering organization where we put customer experience and end user support first. As part of this strategy, we are consolidating several of our operational functions into a single area focused on providing world class operational support to our end users. Additionally, we are moving our engineering teams into a new organization, leveraging a DevOps mindset focused on delivering projects/solutions in a more efficient manner. This change is geared towards rethinking how we provide engineering support for the services we're responsible for. As a member of the Work Place Technology team, this position is responsible for providing our end users best possible solution in Email and Messaging technologies. Primary Responsibilities include: * Perform Engineering and 3rd level support which includes Architect, Engineer support Email & Messaging technologies. * Excellent technical knowledge in Exchange Online, Microsoft Exchange, Email gateways, Email Security solutions (Physical & SAAS solutions) * Managing O365, Hybrid deployment, Compliance and Security Policies in Email/Messaging environment. * Email archiving solutions * Own and provide L3 technical support for tools related to Email / Messaging technology automation. * Work with the Information Security Office to ensure solutions deployed meet Visa Security Requirements, provide technical assistance for investigation and analysis of security alerts and maintain system security. * Provide technical consultancy to operations, engineering team members and end users to ensure problem resolution is achieved in the shortest possible timeframe. Document technical solutions. * Communicate and liaise with all other Company departments; notify appropriate parties immediately of any issues which may affect efficient operations including, but not limited to, outages, service disruptions, and repeated customer complaints. * Thinking outside the box and develop and document creative engineering solutions. * Interface with customers to gather appropriate details or communications designs. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. ## Related Videos - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [#90DaysOfDevOps - The DevOps Learning Journey](https://www.wearedevelopers.com/videos/548-90daysofdevops-the-devops-learning-journey) ## Related Articles - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)