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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager, Platform Engineering - **Company:** FedEx - **Location:** Collierville, TN, United States - **Experience:** Experienced - **Salary:** $116,640.0 - $250,468.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Microsoft Azure, Software as a Service, Cloud Engineering, Information Systems, DevOps, Systems Development Life Cycle, Reliability Engineering, Salesforce.Com, Software Engineering, Systems Architecture, Software Organization, Google Cloud, Adobe, Information Technology, Integration Frameworks, Mulesoft - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=cea15afe243e909a ## About the Role * Leadership: Proven ability to lead and motivate technical teams, build a positive culture, and manage performance. * Critical Thinking: Exceptional problem-solving skills and the ability to navigate complex, ambiguous challenges. * Technical Acumen: Deep understanding of modern software development practices, system architecture, and SDLC. * Collaboration: Excellent communication and interpersonal skills, with a history of successful cross-functional partnership. * Resilience & SRE: Strong knowledge of Site Reliability Engineering principles and experience building highly available, scalable systems. * Platform Experience: Background in enterprise software development. Specific experience in one of the following is highly desired: * SaaS platforms and Cloud Engineering (e.g., Salesforce, Adobe, GCP, Azure) * B2B integration platforms (e.g., IBM Sterling, MuleSoft) and EDI standards. * Emerging Technology: Knowledgeable in the application of AI and other new technologies in an enterprise context., * Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience. * 5+ years of experience in software engineering, with a demonstrated progression of responsibility. * 2+ years of experience in a formal or informal leadership role (e.g., Tech Lead, Team Lead, or Engineering Manager). * Proven track record of delivering complex, high-quality software projects. * Strong understanding of agile development methodologies. ## Description The IT Manager, Platform Engineering role leads a team of software engineers in the design, development, and delivery of resilient enterprise solutions. This posting will be used to fill multiple manager roles that engineer SaaS platforms for Sales/Marketing or IBM Sterling B2B/EDI integration. These positions collaborate closely with product, architecture, and business partners to deliver high-quality, scalable software solutions. The role demands strong leadership, deep technical acumen, and a forward-thinking mindset to guide teams in adopting modern engineering practices, including Site Reliability Engineering (SRE) and AI-driven solutions., Team Leadership & Mentorship * Lead, mentor, and empower a high-performing team of software engineers, fostering a culture of collaboration, accountability, and innovation. * Manage team performance, providing coaching and career development opportunities to grow engineering talent. * Champion an environment of collaboration, high quality IT practices and continuous improvement. Technical Strategy & Execution * Guide the team in the end-to-end delivery of software, from architectural design to implementation, testing, and deployment. * Ensure the team's work aligns with the strategic product roadmap and enterprise architecture standards. * Drive the implementation of resilient and scalable engineering solutions, Innovation & Critical Thinking * Lead the exploration and adoption of new technologies, including AI, to drive efficiency and deliver business value. * Partner with stakeholders to translate complex business problems into clear, actionable engineering plans. * Promote critical thinking and a first-principles approach to problem-solving within the team. ## Related Videos - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [NoCode LiveCode: Leveraging AI Tools to Craft Fully Functional Apps!](https://www.wearedevelopers.com/videos/1169-nocode-livecode-leveraging-ai-tools-to-craft-fully-functional-apps) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [The Best X (Twitter) Accounts for Developers](https://www.wearedevelopers.com/magazine/294-the-best-x-twitter-accounts-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Should Tech Managers Be Developers First? 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