> Markdown version of [/jobs/ext/1894470-teamcenter-support-lead](https://www.wearedevelopers.com/jobs/ext/1894470-teamcenter-support-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Teamcenter Support Lead - **Company:** RJT Compuquest, Inc. - **Location:** Raleigh, NC, United States - **Experience:** Expert - **Salary:** $124,800.0 - $133,120.0 - **Contract:** Permanent contract - **Skills:** Computer-Aided Design, Application Services, Information Systems, Document Management Systems, HP Systems Insight Manager, Log Analysis, SAP ERP, Release Management, SAP (Applications), SAP R/3, Server Administration, Service Pack, System Availability, Software Troubleshooting, Information Technology, Teamcenter (Software) - **Published:** August 1, 2026 - **Apply:** https://www.careerbuilder.com/job-details/teamcenter-support-lead-raleigh-nc--3726669e-6930-437c-9819-bb10f2eaa97f ## About the Role * 10+ years of Teamcenter Application Support experience. * Strong experience in Teamcenter Administration. * Hands-on experience with Teamcenter Configuration. * Expertise in Siemens Teamcenter Unified and Active Workspace (AWC). * Strong knowledge of Teamcenter modules including BOM, Workflow, Change Management, and Document Management. * Experience supporting Teamcenter integrations with CAD, SAP/ERP, MES, and third-party applications. * Experience in incident management, problem management, RCA, and production support. * Knowledge of release management, deployments, patching, and validation activities. * Strong troubleshooting, log analysis, and application monitoring skills. * Excellent communication, leadership, and stakeholder management skills. * Qualifications: * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. * 10+ years of experience supporting Siemens Teamcenter environments. * Proven experience leading L2/L3 application support teams. * Strong analytical and problem-solving skills. * Experience working in enterprise PLM support environments with global teams. * Ability to work onsite in Fort Worth, TX., Acceptance Testing, Analysis Skills, Automation, Bill of Materials (BOM), CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Communication Skills, Computer Science, Cross-Functional, Document Change Management, Documentation, Help Desk, High Availability, Identify Issues, Incident Management, Information Technology & Information Systems, Knowledge Base, Leadership, Maintenance Services, Manufacturing, Mentoring, Metrics, Operational Support, Performance Management, Performance Metrics, Problem Solving Skills, Process Improvement, Product Lifecycle Management, Production Support, Release Management/Engineering, SAP ECC (fka SAP R/3 and SAP ERP), Service Level Agreement (SLA), Software Administration, Software Patches, Standard Operating Procedures (SOP), Teamcenter, Technical Leadership, Time Management ## Description We are seeking an experienced Teamcenter Support Lead with 10+ years of Teamcenter Application Support experience to lead L2/L3 support activities for Siemens Teamcenter Unified and Active Workspace (AWC) environments. The ideal candidate will possess strong technical expertise, excellent communication skills, and proven leadership capabilities to support global PLM operations, resolve complex production issues, and drive continuous service improvements. Role and Responsibilities: * Lead L2/L3 application support for Siemens Teamcenter Unified & Active Workspace (AWC) environments, ensuring high availability and performance of PLM systems. * Own incident, service request, and problem management, including RCA, defect resolution, and continuous service improvement. * Provide end-user support across a global user base (engineering, manufacturing, suppliers) via ticketing tools, chats, and calls. * Troubleshoot and resolve complex functional and technical issues across Teamcenter modules including BOM, Workflow, Change Management, and Document Management. * Manage and support integrations with CAD tools, SAP/ERP, MES, and third-party applications, ensuring interface stability and data consistency. * Coordinate with L1 support, infrastructure teams, vendors, and Siemens GTAC for issue triage, escalation, and timely resolution. * Support release management, deployments, patches, and minor enhancements, including SIT, UAT, and Production validation. * Perform application monitoring, log analysis, and proactive issue detection to minimize downtime and reduce ticket volumes. * Develop and maintain runbooks, SOPs, and knowledge base documentation while driving automation and shift-left initiatives. * Track service KPIs, SLAs, compliance metrics, and contribute to continuous service improvement initiatives. * Provide technical guidance, mentor support team members, and collaborate effectively with cross-functional stakeholders. ## Related Videos - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [Progressive Delivery in Kubernetes](https://www.wearedevelopers.com/videos/949-progressive-delivery-in-kubernetes) - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Leveraging Large Language Models for Legacy Code Translation: Challenges and Solutions](https://www.wearedevelopers.com/videos/1157-leveraging-large-language-models-for-legacy-code-translation-challenges-and-solutions) - [APItoolkit: Using Merkle Trees and LLMs to Detect the UnDetectable in Software Monitoring](https://www.wearedevelopers.com/videos/1639-apitoolkit-using-merkle-trees-and-llms-to-detect-the-undetectable-in-software-monitoring) ## Related Articles - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development)