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# Systems Analyst I

- **Company:** DataLab USA
- **Location:** Westminster, CO, United States
- **Experience:** Starter
- **Salary:** $60,000.0 - $73,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Apple Mac Systems, Microsoft Azure, Bash Shell, Cloud Computing, CompTIA Security+, Cyber Security, Issue Tracking Systems, Python (Programming Language), Networking Basics, Windows PowerShell, Red Hat Enterprise Linux, Server Administration, TCP/IP, Virtualization Technology, Wide Area Networks, Scripting, Office365, Microsoft InTune, SAP MDG
- **Published:** August 1, 2026
- **Apply:** https://jobs.lever.co/datalabusa/8bbf11ff-3e78-435d-b1f5-ec2f47cdbc8c/apply?lever-origin=applied&lever-source%5B%5D=BuiltInNationwide

## About the Role

* 1-3 years of experience in IT support, desktop management, or systems administration
 * Strong problem-solving and troubleshooting abilities with self-motivated approach and team collaboration skills
 * Technical proficiency in Windows 11/Server administration, Microsoft Office 365 suite, and networking fundamentals including TCP/IP, LAN/WAN, switching and routing protocols
 * Understanding of Windows, Red Hat Linux and macOS operating systems, networking, and virtualization
 * Experience with Active Directory, MDM tools such as Intune and LogMeIn, endpoint security solutions, and cybersecurity fundamentals
 * Knowledge or exposure to cloud platforms including Microsoft 365, Azure, and AWS
 * Familiarity with JIRA, remote support tools, and scripting (PowerShell, Python, Bash) is a plus
 * Strong customer service and communication skills with ability to work independently and collaboratively in a team environment
 * Ability to work in audited environments following established processes, conduct remote support sessions, and manage technical documentation
 * CompTIA Security+ certification or in progress

## Description

Provide IT support for Windows desktops/laptops, servers, VOIP phones and peripherals; troubleshoot OS and applications; perform remote support, patching and deployments; monitor systems, manage assets and tickets; document procedures; participate in after-hours on-call rotation; maintain audited environment processes; collaborate with team and end users., We have placed in the INC 5000 list of fastest growing private companies for six times in the last ten years. At its heart, DataLab USA has the entrepreneurial spirit of a start-up. We judge ourselves on our ability to innovate, drive efficiency and deliver excellence for our clients.
**No sponsorship available for this position**
**Candidate must be local to Westminster, CO**, * Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems

 * Troubleshoot applications and operating systems while providing technical user support
 * Conduct remote support sessions using remote session tools and perform software and system deployment/patching
 * Monitor systems and networks, manage IT assets through asset management systems, and work with issue/ticket tracking systems
 * Document technical procedures and solutions clearly and communicate effectively with team members and end users
 * Participate in after-hours on-call rotation and research and resolve technical problems independently
 * Maintain documented processes within audited environments


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