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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations Engineer - **Company:** Telhio Credit Union - **Location:** Columbus, OH, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Agile Methodology, Software System Penetration Testing, Backup Devices, Configuration Management Databases, Cyber Security, Disaster Recovery, Monitoring of Systems, Hyper-V, Information Technology Operations, Windows Servers, Network Architecture, Network Monitoring, Network Administration, Performance Tuning, Server Administration, Server Virtualization, Software Engineering, VMware VSphere, Workflow Management Systems, Network Routers, Computer Networking Systems, Data Storage Management, Storage Devices, Microsoft InTune, Vcenter, 3-tier Architectures, Veeam, Cisco Switches, Vulnerability Analysis - **Published:** August 2, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17784857?backUrl=%2Fcareer%2F17784857%2FIt-Operations-Engineer-Ohio-Columbus ## About the Role * Education: Bachelor's degree in engineering, or Software Development (Preferred) * Experience: * 7+ years of experience in IT operations, systems administration, or infrastructure support * Strong experience with: * Windows Server (2019, 2022, 2025) * Windows 11 enterprise environments * HyperV virtualization * Veeam backup solutions * Microsoft 365 administration * Cisco networking and devices * VMWare vSphere / vCenter * Experience supporting enterprise monitoring and performance tuning * Familiarity with financial institution security and compliance requirements * Ability to troubleshoot complex, multi-layered infrastructure issues * Strong documentation and communication skills Preferred Qualifications / Certifications * Microsoft 365 Administration Expert Certification (e.g., Microsoft 365 Administrator, Modern Desktop Administrator, or equivalent) * Comp TIA Network + (or equivalent network certification such as CCNA) * ITIL Certification * Experience working in a Credit Union or regulated financial environment * Security-related certifications (CEH, Security+, CISSP, or similar) * Experience supporting core banking or fintech platforms * OnBase workflow design, and construction * CMDB management processes * Knowledge of Agile * Ability to lift, rack and unrack servers / electronic storage devices Skills, Knowledge and Abilities: * High Proficiency In: * Attention to detail and operational discipline * Strong problem-solving and analytical skills * Ability to prioritize and manage multiple workloads * Collaborative mindset with a customer-service orientation * Commitment to security, reliability, and continuous improvement, While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally. ## Description The IT Operations Engineer is responsible for the stability, security, and performance of the Credit Union's technology infrastructure. This role supports server management, server virtualization, backup management, storage management, network management, security, and endpoint maintenance, while partnering closely with the Help Desk, Application/Operations teams, and Business stakeholders. The position plays a critical role in maintaining availability, regulatory compliance, and strong security posture in the bank's operating environment. Responsibilities: * Infrastructure & Server Operations: * Maintain and support Microsoft Windows Server environment (2019, 2022, and 2025) * Administer and support HyperV virtualization platform * Administer and support VMWare vSphere virtualization platform * Perform server lifecycle management including patching, upgrades, and decommissioning * Support Windows 11 endpoint environments in coordination with Intune Backup, Recovery & Storage: * Administer and monitor Veeam Backup & Replication * Ensure backup success, retention compliance, and regular recovery testing * Maintain and monitor storage platforms, including capacity planning and performance optimization * Support disaster recovery readiness and documentation Security Operations: * Support internal security controls aligned with Credit Union regulatory standards * Participate in vulnerability assessments and pen test remediation * Implement hardening, patching, and configuration best practices Network & Monitoring: * Support network infrastructure including Cisco switches, and routers * Monitor network, server, and application health * Perform troubleshooting and escalation for network performance, connectivity, and availability issues * Support tuning across servers, storage, and network systems, Provide Tier 2 / Tier 3 escalation support to the Help Desk * Assist with complex user, system, and application issues * Document procedures, configurations, and operational standards * Participate in after-hours support and on-call rotation as required ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)