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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Enterprise Solutions Specialist (ESS) - **Company:** Abbott Laboratories - **Location:** San Francisco, CA, United States (Remote available) - **Experience:** Expert - **Salary:** $86,700.0 - $173,300.0 - **Contract:** Permanent contract - **Skills:** Systems Analysis, Systems Integration, Electronic Medical Records - **Published:** July 31, 2026 - **Apply:** https://www.careerbuilder.com/job-details/senior-key-account-manager-northern-california-san-francisco-ca--e437d365-7be1-4524-bc69-becc20b7960b ## About the Role * Bachelor's degree * 5+ years of work experience in one or more of the following: clinical consulting, field sales, product marketing, systems analysis, agency or medical/clinical experience within the medical device, pharmaceutical and/or biotech industry * Excellent problem solving, relationship building, cross-functional collaboration, and project management skills Solution-oriented mindset * Process management skills, including end-to-end mapping and systems analyses abilities * Professionalism when interacting with customers * Ability to prepare and deliver effective oral and written communications * Skilled in crafting and executing change management actions and communications * Proven ability to manage both projects and time * Prior clinical training and adult education delivery experience * Willingness and ability to travel, including overnight 50% - 75% Preferred * Registered Dietitian (RD/RDN) or Certified Diabetes Care and Education Specialist (CDCES) with experience in a hospital and/or outpatient setting. * Experience developing or consulting on clinical protocols and / or workflows * Diabetes disease area knowledge and experience with related products (e.g. glucose monitors, pumps), Analysis Skills, Automotive Industry, Biotech and Pharmaceutical, Cardiac Monitoring, Cardiovascular Disease, Career Development, Change Management, Clinical Advice, Clinical Laboratory, Clinical Medicine, Clinical Practices/Protocols, Congestive Heart Failure, Consulting, Continuous Improvement, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, DNA, Develop and Maintain Customers, Diabetes, Diagnostics Solutions/Software, Dietetics, Disease, Disease Treatment, Diversity, EEO Regulations, Electronic Medical Records, English Law, Facebook, Field Sales, Health Plan, Healthcare, Hospital, Identify Issues, International Health, Keyboards, Medical Diagnosis, Medical Equipment, Medical Products, Needs Assessment, Nutrition, Onboarding, Outpatient Care, Performance Metrics, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Problem Solving Skills, Process Management, Product Costing, Product Marketing, Product Support, Project/Program Management, Pumps, Quality of Life, Retirement Plan, Sales Management, Staff Training, Strategic Accounts, Strategic Planning, Surveillance, System Integration (SI), Systems Analysis, Testing, Tuition Reimbursement, Twitter, Willing to Travel, Workflow Analysis ## Description As an Enterprise Solutions Specialist (ESS), you will support the Strategic Account Executives (SAEs) to drive the adoption of the Abbott Diabetes Care (ADC) product portfolio, which includes continuous glucose monitoring (CGM), at health systems within an assigned territory. The role will partner with key clinical and administrative stakeholders on the design, implementation, and adoption of health system solutions to integrate ADC's product portfolio within healthcare facilities at target health systems with direction from the SAE., * Collaborate with SAEs as necessary on development of account strategy and execution plans at priority health systems within assigned territory * Develop and maintain strong working relationships with customer stakeholders at healthcare facilities and HQ at target health systems throughout the clinical workflow advisory, implementation, and adoption process * Conduct existing workflow analyses and consult on workflow changes that need to occur with the implementation of new functionality and solutions in ADC's portfolio * Support solution implementation across customer facilities, effectively partnering with internal technical specialists, as needed, to develop and refine the solution * Facilitate proper change management in the clinical or operational environment, ensure proper testing of the solution, and establish a comprehensive training plan to provide for a smooth transition of the solution to the customer * Provide staff support and training on workflows for onboarding patients * Define and document desired outcomes and KPIs according to identified customer needs * Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned, As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats. Diabetes We're focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We're revolutionizing the way people monitor their glucose levels with our new sensing technology. Vascular Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease. Neuromodulation Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum. Structural Heart Structural Heart Business Mission: why we exist Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai) - [Detecting Money Laundering with AI](https://www.wearedevelopers.com/videos/111-detecting-money-laundering-with-ai) - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [Physical AI: The Era of Intelligent Machines](https://www.wearedevelopers.com/videos/100141-physical-ai-the-era-of-intelligent-machines) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)