> Markdown version of [/jobs/ext/189959-senior-application-analyst](https://www.wearedevelopers.com/jobs/ext/189959-senior-application-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Application Analyst - **Company:** M. C. Bank & Trust Company - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Performance Management, Business Process Management, System Configuration, Database Queries, File Transfer, Power BI, Microsoft SharePoint, SQL Databases, Systems Integration, Tableau (Software), Data Pipelines - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ee8cc5b4e793e3a3 ## About the Role Do you have experience in Systems & applications support?, * 5+ years of experience in an applications analyst, systems analyst, or IT support role within a banking or banking operations support environment. * Strong working knowledge of enterprise banking operations, including teller applications, new account opening, statement printing, and check clearing. * Proficiency in SQL or database querying, with the ability to investigate data issues and produce operational reporting. * Experience supporting and troubleshooting system integrations and data feeds across applications. * Solid understanding of ITIL or similar service management frameworks, including incident, problem, and change management. * Strong analytical and diagnostic skills, with a methodical approach to problem-solving. * Clear communication skills, including the ability to explain technical information to non-technical associates and operations leaders. * Ability to manage multiple priorities and remain calm under pressure during operational incidents. * High level of professionalism and discretion when handling confidential information. * Experience supporting front-line branch teller and platform delivery functions. * Familiarity with core banking applications such as SilverLake, check capture, BPM, SharePoint, file transfer tools, and workforce management platforms. * Exposure to reporting and visualization tools such as Power BI, Tableau, or similar platforms. * ITIL Foundation certification or a comparable service management credential. ## Description We are looking for a detail-oriented, technically strong Senior Application Analyst to support the systems, applications, data, and workflows that keep our banking operations running smoothly. In this role, you will partner with front-line teams, operations leaders, IT, and vendors to resolve Expectations: * Provide advanced second- and third-level application support for systems used by delivery teams, triaging and resolving issues escalated from first-line support. * Monitor application performance, data pipelines, and system integrations to identify and address issues proactively before they impact operations. * Investigate recurring incidents, determine root causes, and implement long-term solutions in collaboration with IT, engineering, and vendor partners. * Support back-office and operational applications, including configuration updates, user access issues, and routine system enhancements. * Maintain and improve reports, dashboards, and data extracts that provide operational visibility for associates and leadership. * Support system upgrades and new feature rollouts through testing, documentation, training support, and end-user communication. * Partner closely with front-line supervisors and end users to understand pain points and translate business needs into practical system improvements. * Document processes, known issues, workarounds, and system configurations to strengthen the support knowledge base. * Participate in structured coverage windows to help ensure support availability during peak operational periods. ## Related Videos - [".Net is too slow" was not an option](https://www.wearedevelopers.com/videos/100176-net-is-too-slow-was-not-an-option) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Devouring APIs with Python](https://www.wearedevelopers.com/videos/355-devouring-apis-with-python) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Data Analyst Salary Germany](https://www.wearedevelopers.com/magazine/277-data-analyst-salary-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Analyst Salary Austria](https://www.wearedevelopers.com/magazine/275-data-analyst-salary-austria)