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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Advising Systems Technology Support Administrator - **Company:** Metropolitan State University of Denver - **Location:** Denver, CO, United States (Remote available) - **Experience:** Experienced - **Salary:** $58,189.0 - $65,462.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Student Information Systems, Microsoft SharePoint, Qualtrics, Information Technology, People Soft, Banner Advertisement, Blackboard, Workday - **Published:** August 1, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17771706?backUrl=%2Fcareer%2F17771706%2FAdvising-Systems-Technology-Support-Administrator-Colorado-Denver ## About the Role * Demonstrates values-based leadership by modeling CADRE values, building trust through self-awareness and emotional intelligence, seeking feedback, and navigating conflict productively. * Ensures operational effectiveness by managing priorities, time, and resources responsibly, adhering to policies, delivering measurable results, and meeting performance expectations. * Aligns individual work with team and departmental goals by contributing to shared priorities, seeking clarity, and adapting to change in support of the 2030 Strategic Plan. * Practices collaboration by communicating clearly, checking for understanding, building strong relationships, and engaging diverse perspectives to achieve shared outcomes. * Advances equity and belonging with awareness of culture and potential biases, listens openly to diverse perspectives, contributing to respectful and inclusive work relationships. * Innovates by developing professional skills, staying informed on relevant trends, and identifying opportunities to improve processes and outcomes., * Bachelor's Degree. * Previous experience working in a professional academic advisor position at a university or college. * Experience with Microsoft Office suite, including Excel, Word, Outlook, etc. * Experience with leading projects involving a group of people or similar work leading experience. * Excellent Oral and Written Communication skills. * Experience using a Student Information System (e.g. Banner, Workday Student, PeopleSoft, etc...)., * Experience in delivering training to individuals or groups, including the development of training materials such as video tutorials or procedural guides. * At least two years experience working in a professional academic advisor position in at a university or college. * Experience with maintaining websites. * Experience using Workday Student. * Experience with survey instruments (e.g. Qualtrics). * Experience maintaining learning management or student retention systems (e.g. Canvas, Blackboard, Navigate360, etc...). * Bilingual in Spanish, Skills: Multitasker; Organized; Self-motivator; Team player; Open to learning new things; Adaptable to quick changes; Be Professional; Quick responding to communications. ## Description This position exists to support academic advising technology that the Advising Systems team manages, and/or is a liaison, for the undergraduate academic advising program. This position will work closely with the Advising Systems Coordinator for Technology and Support in managing data and functionality of systems used by academic advisors and the Advising Systems team. Additionally, this position will provide other administrative support for the Advising Systems program., Data and Technology Support - 60%: * Troubleshoot technology issues/questions for system that Advising Systems supports and/or manages, including making appropriate and accurate referrals. * Add/Update/Review artificial intelligence content as it relates to academic advising in compliance with university and information technology standards. * Maintain security permissions in the Student Information System for the various roles in the academic advising program (when applicable). * Respond to and complete requests/tasks that are managed by Advising Systems in the Student Information System for college/school academic advising teams. * Create/update training materials developed for the academic advising program in partnership with the lead academic advising technology coordinator when technology changes occur. * Participate in new technology testing/auditing for technology programs/features academic advisors will use in their work with students. * Identify and/or provide solutions to improve use of technology that support both students and academic advisors. * Provide training on technology used by academic advisors in the colleges/schools. * Serve on and/or attend meetings that impact technology use for academic advisors and the Advising Systems team. Advising Systems Support - 20%: * Assist in coordinating and organizing Advising Systems training and events. * Create/maintain/print/upload Advising Systems unit documents and workflows. * Troubleshoot academic advising related inquiries from students, faculty, and staff, even if not technology related. * Collect, pull, input, and/or audit data for Advising Systems projects. * Answer/respond to Advising Systems email and phone/voicemail account. * Attend Advising System team meetings and all-academic advisor meetings. * Serve on committees where appropriate. Communication - 15%: * Create, update, and/or maintain content on the university Academic Advising website and SharePoint. * Communicate updates (as available) to the academic advising community as technology that impacts academic advisors changes. Other duties as assigned - 5%, The following documents are required to be included with your application: * Resume * Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position Due to volume of applications received, incomplete applications may not be reviewed; please ensure you have uploaded all required documents. Professional references and their contact information will be requested from the finalist/s. At least one reference provided must be a supervisor (either current or former). Official transcripts will be required of the candidate selected for hire. Deadline Applications accepted until position is filled; priority given to applications received by August 13, 2026, at 11:59 PM MST. Closing Date Open Until Filled Posting RepresentativeAraceli Cortez Posting Representative Emailacortez7@msudenver.edu Benefits The University's benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as accessto a long-term disability (LTD) plan.Visit MSU Denver'sbenefits websiteto learn more. For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf. The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator attotalrewards@msudenver.edu. Background Checks Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To Assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment. Diversity Statement Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. 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