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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAM ITAM Data Analyst for CMDB / Processing Data - **Company:** General Dynamics Information Technology - **Location:** Indianapolis, IN, United States - **Experience:** Expert - **Salary:** $85,093.0 - $98,900.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Artificial Intelligence, Amazon Web Services, Data Analysis, Microsoft Azure, Software as a Service, Cloud Computing, Configuration Management Databases, Information Systems, Data Governance, Data Integrity, DevOps, IT Management, Cloud Services, Software Asset Management, Software Engineering, SQL Databases, Data Processing, Google Cloud, Information Technology, Hardware Asset Management, Servicenow - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=748b1249b64fdd78 ## About the Role * Education: Bachelor's degree in information systems, Business, Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience * Required Experience: Minimum 5 years of experience in Software Asset Management or IT asset reporting roles. * Required Technical Skills: Proven experience with CMDB platforms, specifically ServiceNow (SAM Pro, ITOM/Discovery); Experience with automation and integration across IT management platforms using ServiceNow Pro Plus AI Agents; Expertise in ServiceNow SAM Workspace dashboards, data analysis, and reporting; Understanding of SAM/ITAM principles and their integration into enterprise infrastructure; Strong skills with SQL, Excel, and ServiceNow Performance Analytics; Ability to troubleshoot data quality issues and work with IT support teams to resolve them; Familiarity with software license compliance metrics and entitlement tracking; Knowledge of SaaS usage analytics and license reclamation processes; Ability to interpret cost optimization opportunities from financial models or vendor pricing structures; Knowledge of the end-to-end lifecycle, including procurement, deployment, harvesting/reclamation, and disposal; Experience with automation and integration across IT management platforms using ServiceNow Pro Plus AI Agents; Strong commitment to a proactive approach to identifying, documenting, and improving data governance workflows; Experience in process improvement and automation to reduce dependencies on manual workflows and reporting; Ability to translate technical findings into actionable insights for non-technical stakeholders (e.g., Finance, Procurement) * Attributes for Success: Strong team collaboration and process improvement skills * Preferred Qualifications: Certified Software Asset Management (CSAM) certification or equivalent; Certified Hardware Asset Management Professional (CHAMP) certification or equivalent; Familiarity with cloud platforms such as AWS, Azure, or Google Cloud; Working knowledge of advanced predictive analytics tools such as AWS QuickSight or similar; Awareness of data confidentiality and security protocols aligned with compliance requirements; Understanding of regulatory frameworks associated with federal acquisition; Experience with CI/CD pipelines and DevOps concepts * Location: Remote 100% * Clearance: Requires ability to pass CMS background check and meet the residency requirement for having resided in the US at least (3) three out of the last (5) five years * Work visa sponsorship will not be considered for this role, Years of Experience 5 + years of related experience * may vary based on technical training, certification(s), or degree ## Description Seize your opportunity to make a personal impact as a Software Asset Management (SAM) ITAM Data Analyst for CMDB / Processing Data supporting Centers for Medicare and Medicaid Services - Cloud Products & Tools (CMS - CPT). GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. A SAM ITAM Data Analyst manages CMDB configurations and processes lifecycle data across ITAM workflows for CMS, ensuring asset tracking, compliance monitoring, and proactive risk mitigation in alignment with CMS' strategic initiative to streamline asset management, achieve compliance, and optimize IT costs. This role supports the agency's mission by leveraging advanced ITAM processes to ensure accurate asset tracking, operational transparency, and regulatory adherence. The Analyst actively investigates discrepancies, generates reconciliation data, and collaborates with procurement and IT teams to validate hardware/software lifecycle processes. HOW YOU WILL MAKE AN IMPACT: * Develop and maintain detailed reports and dashboards for SAM operations * Monitor software utilization, license compliance, and procurement analytics * Generate Effective License Position (ELP) reports and audit-ready documentation * Identify cost optimization opportunities through data analysis and reporting dashboards to deliver recommendations to stakeholders * Ensure data integrity and consistency across all reporting platforms * Track Key Performance Indicators (KPIs) and maintain dashboards to measure team performance and operational success * Contribute to the analysis and continual improvement of ITAM processes to enhance accuracy, compliance, and operational efficiency * Serve in a mentoring and/or task leadership capacity to support other team members as required ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [The Cloud is Calling: Answer with In-Demand Skills](https://www.wearedevelopers.com/videos/945-the-cloud-is-calling-answer-with-in-demand-skills) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Maturity assessment for technicians or how I learned to love OWASP SAMM](https://www.wearedevelopers.com/videos/351-maturity-assessment-for-technicians-or-how-i-learned-to-love-owasp-samm) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Cloud Run- the rise of serverless and containerization](https://www.wearedevelopers.com/videos/106-cloud-run-the-rise-of-serverless-and-containerization) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)