> Markdown version of [/jobs/ext/190297-it-field-service-technician](https://www.wearedevelopers.com/jobs/ext/190297-it-field-service-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Field Service Technician - **Company:** NERDZ! LLC - **Location:** Clinton, IA, United States - **Salary:** $45,760.0 - $72,800.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, JIRA, Computer Networks, Microsoft Management Console, System Configuration, Desktop Computing, Linux, Hard Disk Drives, Issue Tracking Systems, Networking Hardware, Virtual Private Networks (VPN), Local Area Networks, Network Troubleshooting, Microsoft Office, Network Routers, Enterprise Software Applications, Software Troubleshooting, Firewalls (Computer Science), Computer Equipment, Information Technology, Laptops, Servicenow - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=acc1f3f492f7f50b ## About the Role * Proven experience in technical support or desktop support roles with a focus on computer management and networking * Strong knowledge of operating systems including Windows, macOS, Linux, and related troubleshooting techniques * Familiarity with computer hardware components such as motherboards, hard drives, RAM, printers, etc. * Experience configuring and managing network devices like LANs, VPNs, firewalls, switches, and routers * Proficiency with help desk ticketing systems such as BMC Remedy, ServiceNow or Jira for issue tracking and resolution management * Excellent communication skills with the ability to explain technical concepts clearly to non-technical users * Ability to work independently in the field while maintaining a high level of customer service excellence * Knowledge of software troubleshooting procedures for common enterprise applications including Microsoft Office suite * Valid driver's license with a clean driving record for travel between client sites Join us as an IT Field Service Technician if you're eager to make a tangible impact by keeping critical systems running smoothly! Your technical expertise combined with your passion for helping others will be key in delivering outstanding service that keeps businesses connected and secure. ## Description We are seeking a dynamic and motivated IT Field Service Technician to join our team and deliver exceptional technical support across diverse client environments. In this role, you will be the frontline problem solver, traveling to client sites to troubleshoot, repair, and maintain a wide range of IT infrastructure components. Your expertise will ensure seamless operation of computer systems, networks, and hardware, empowering organizations to operate efficiently and securely. This is an exciting opportunity for someone passionate about technology, customer service, and hands-on problem solving., * Provide on-site technical support for hardware, software, and network issues across multiple client locations * Install, configure, and troubleshoot desktop computers, laptops, printers, and peripheral devices * Diagnose and resolve software problems related to operating systems such as Windows and macOS * Manage computer networks including LAN (Local Area Network), VPN (Virtual Private Network), firewalls, and switches to ensure optimal connectivity and security * Support IT infrastructure components like servers, BMC Remedy ticketing system, ServiceNow, Jira, and other help desk tools for efficient issue tracking * Conduct routine maintenance on computer hardware and software to prevent downtime * Assist with software troubleshooting for applications including Microsoft Office suite and other enterprise tools * Collaborate with clients to understand their needs and communicate technical solutions clearly and effectively ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)