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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Program Manager - **Company:** Nebius - **Location:** Amsterdam, Netherlands - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, JIRA, Cloud Computing, Cloud Engineering, Kubernetes - **Published:** August 3, 2026 - **Apply:** https://www.adzuna.nl/details/5825776109 ## About the Role * 5+ years of experience in technical program management, technical project management, delivery management, or a related role in a technology organization. * Experience leading technical initiatives involving multiple teams and stakeholder groups. * Strong technical fluency and the ability to understand systems, workflows, dependencies, and constraints. * Demonstrated experience improving processes from problem definition through implementation, adoption, and measurement. * Hands-on experience configuring Jira workflows, automation rules, and dashboards. * Experience describing and maintaining processes, procedures, playbooks, templates, and operational documentation. * Ability to turn ambiguous problems into clear plans, define success metrics, and drive work to completion. * Strong organizational, communication, and stakeholder management skills. * Fluent English. It will be an added bonus if you have: * Experience working with cloud infrastructure, GPU platforms, or AI/ML products. * Familiarity with compute, storage, networking, Kubernetes, or workload schedulers. * Experience working with Solutions Architecture, Technical Support, Professional Services, or Customer Engineering. * Knowledge of service delivery methodologies and frameworks (PMI, ITIL, Agile). * Experience working in a globally distributed technology organization., Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. ## Description We are looking for a structured and proactive Technical Program Manager to coordinate customer-related activities across the full customer lifecycle within Customer Experience. Nebius provides cloud infrastructure for companies building and running large-scale AI/ML workloads. Customer Experience includes Solutions Architects supporting sales, Post-Sales Architects, and Cloud Support. Your mission is to help these teams work as one system across discovery, technical validation, onboarding, production, support, incident follow-up, and continuous improvement. You will lead cross-functional initiatives, manage dependencies between customer-facing and technical teams, and ensure that priorities and improvement requests are turned into clear actions and delivered results. This includes following up on process gaps identified during incidents and ensuring that the right teams agree on and implement the required changes. This is a technical program management role. You will work closely with engineers, architects, support specialists, product managers, and other program managers. You should understand cloud infrastructure, customer workloads, and technical workflows well enough to identify dependencies, ask the right questions, and bring the right specialists together., * Coordinate customer-related activities across discovery, technical validation, onboarding, production, support, and incident follow-up. * Lead cross-functional initiatives across Solutions Architecture, Post-Sales, Cloud Support, Product, and Engineering. * Turn leadership priorities, customer feedback, and incident findings into clear plans, owners, timelines, risks, and success metrics. * Manage handovers and dependencies related to compute, storage, networking, workload orchestration, product readiness, and operational support. * Work with process owners to design, document, roll out, and improve processes, procedures, playbooks, and templates. * Maintain clear and up-to-date documentation for customer lifecycle processes and cross-functional ways of working. * Drive agreement on ownership and priorities, track commitments, resolve blockers, and escalate unresolved risks. * Run program reviews and provide clear updates on progress, decisions, risks, and next steps. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Understanding Kubernetes in a visual way](https://www.wearedevelopers.com/videos/100085-understanding-kubernetes-in-a-visual-way) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Hiring AI Native Talents](https://www.wearedevelopers.com/videos/100268-hiring-ai-native-talents) ## Related Articles - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)