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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Change, Release & Environment Manager - **Company:** Pennon Water Services - **Location:** Bournemouth, UK - **Contract:** Temporary contract - **Skills:** Microsoft Access, JIRA, Microsoft Azure, DevOps, Cisco Nexus Switches, Release Management - **Published:** August 3, 2026 - **Apply:** https://www.reed.co.uk/jobs/change-release-environment-manager/57187163 ## About the Role * Proven experience managing releases, deployments and cutovers within large-scale transformation programmes. * Experience creating and executing detailed Cutover Run Books. * Strong Release Management and Environment Management expertise. * Hands-on experience with Azure DevOps, Jira, Xray or similar DevOps toolsets. * Experience managing environment contention across multiple teams and workstreams. * Knowledge of ITIL Service Transition, Hypercare and Early Life Support models. * Strong understanding of SAFe Agile and working within Agile delivery frameworks. * Excellent stakeholder management skills with the ability to influence technical teams, suppliers and senior stakeholders. * Strong organisational skills with the ability to manage competing priorities in a fast-paced programme environment. * Experience within Utilities or other regulated industries would be advantageous. ## Description We're supporting Pennon Water Services on the delivery of the Nexus Transformation Programme, a major business and technology transformation focused on modernising Billing and CRM platforms. We are looking for an experienced Change, Release & Environment Manager to take ownership of release planning, environment management and service transition activities across this complex programme. Working within a SAFe Agile delivery framework, you'll play a critical role in ensuring releases are delivered in a controlled and predictable manner, environments remain stable, and the transition into live operation is successful. This is an excellent opportunity for a release and environment management professional who thrives in large-scale transformation programmes and is confident working across technical teams, third-party suppliers and senior stakeholders., * Coordinate the end-to-end release life-cycle, ensuring deployments are planned, scheduled and delivered in line with programme milestones. * Develop and manage detailed Cutover Run Books, overseeing activities required for system releases and data transitions. * Manage the availability, allocation and stability of non-production environments, including SIT and UAT. * Act as the key point of contact for environment planning, access and conflict resolution across delivery teams. * Maintain a clear and auditable release process using tools such as Azure DevOps, Jira and Xray. * Work closely with testing teams to ensure environments are appropriately configured and refreshed for planned test cycles. * Create and maintain a central change and release schedule, ensuring risks, dependencies and constraints are effectively managed. * Support Service Transition activities, including Hypercare and Early Life Support (ELS). * Participate in PI Planning and Agile ceremonies to identify release risks, environment dependencies and delivery impacts. * Facilitate Go/No-Go readiness assessments and support governance forums with release decision-making. * Collaborate with third-party suppliers, programme teams and business stakeholders to ensure successful deployment outcomes., * The opportunity to play a key role in a major Billing and CRM transformation programme. * A high-profile position working alongside senior programme leadership, architects and delivery partners. * Exposure to a complex enterprise-scale SAFe Agile environment. * The chance to shape release, cutover and environment management processes that are critical to programme success. * Hybrid working with a blend of remote and onsite collaboration. If you're an experienced Change, Release & Environment Manager looking to make an impact on a large-scale transformation programme, we'd love to hear from you. At Pennon Water Services, we believe in rewarding our people for their hard work and dedication. 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