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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Change Control Manager - **Company:** West Midlands - **Location:** Birmingham, UK - **Salary:** £59,417.0 - £66,614.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Automation of Tests, Cyber Security, Continuous Integration, DevOps, Scrum Methodology - **Published:** August 3, 2026 - **Apply:** https://www.wmjobs.co.uk/external-redirect-registration?JobId=265891&LinkSource=JobDetails ## About the Role * Experience managing or coordinating IT, digital or OT change processes in a complex technical environment * Experience applying Agile, Lean or DevOps-aligned delivery practices (e.g., Kanban, flow metrics, sprint planning, CI/CD awareness) * Experience facilitating CABs, release cycles or readiness reviews * Experience of coordinating technical teams * Experience working in or alongside portfolio-led environments with multiple concurrent projects or product teams * Practical understanding of Agile, Lean and DevOps concepts (e.g., Kanban flow, WIP limits, continuous integration, automated testing) * Ability to interpret technical risks across networks, infrastructure, cloud, data, applications and OT. * Excellent communication skills and able to build trust with stakeholders * Collaborative with the ability to influence * Knowledge of cyber security principles, NIST/ISO/NFR frameworks * Ability to communicate complex information clearly to senior stakeholders ## Description We have a brand-new role within our newly established Technology Coordination Unit at a pivotal point in the evolution of the Technology & Insight Directorate. As Change Control Manager, you'll have a rare opportunity to design, shape and embed the governance, coordination and assurance processes that will underpin technology change across the West Midlands Combined Authority. Sitting at the heart of the organisation, you'll ensure that digital, data, infrastructure and operational technology changes are delivered safely, consistently and with minimal disruption to critical services. We're looking for someone who is driven, proactive and confident taking ownership of new processes and ways of working. You'll be the kind of person who spots potential risks early, brings people together to resolve issues, and continually looks for opportunities to improve governance, resilience and operational effectiveness. You'll lead the operation of the Technology Change Advisory Board (CAB), own the enterprise-wide change calendar, and drive a robust release-readiness process that ensures every change entering live service is operationally ready, fully documented, auditable and supported. Working across Product, Data, Corporate IT, Operational Technology, Enterprise Architecture and the Corporate PMO, you'll bring together teams, suppliers and senior stakeholders to create a disciplined and predictable flow of change. This is an ideal opportunity for someone who enjoys building sustainable processes, influencing senior leaders and improving the way organisations operate. You'll play a key role in balancing delivery pace, operational resilience and risk, helping to reduce incidents, strengthen assurance, and enable confident delivery of technology change across a highly visible public-sector environment. What you will be doing * Provide the single, consistent change governance framework across all digital, data, corporate IT and operational technology * Support leaders in understanding change demand on their teams * Promote agile and Lean working practices * Support capability-building by identifying skill gaps * Operate the emergency change pathway and coordinate service-protecting activity * Maintain the Technology & Insight Directorate's centralised change management tools, updating availability, allocations, competency profiles, and demand pipelines weekly * Support the Build-to-Run Board by ensuring releases are resourced, dependencies are understood, and readiness tasks are planned * Maintain high-quality data for quarterly performance reviews, audit processes, and ISO controls * Support weekly Ops Huddles, ensuring change constraints, scheduling issues, change collisions and multi-team dependencies are surfaced and resolved, We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). 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