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# IT Engineer

- **Company:** gb
Crooton Ltd
- **Location:** Grantham, UK (Remote available)
- **Salary:** £32,706.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cloud Computing, Cloud-native Network Functions (CNF), Information Technology
- **Published:** August 3, 2026
- **Apply:** https://www.totaljobs.com/job/it-engineer/crooton-ltd-job107785339

## About the Role

* Strong experience in 2nd line technical support.
 * Deep familiarity with Microsoft 365 administration.
 * A methodical approach to problem-solving and troubleshooting.
 * Excellent communication skills and a "tech-curious" mindset.

## Description

We are looking for a proactive IT Engineer to join a small, collaborative IT team. You will act as a key escalation point for complex 2nd line incidents, ensuring our hardware, software, and cloud networks remain secure and reliable.

This isn't just a ticket-clearing role; you'll have the opportunity to work on diverse IT projects and help shape our technical infrastructure., * Technical Support: Resolve escalated incidents across hardware, software, and networks.

 * M365 Administration: Manage Microsoft 365 and related cloud technologies.
 * Security & Compliance: Maintain systems in line with data protection and security standards.
 * Documentation: Develop SOPs and knowledge base articles to streamline operations.
 * Project Support: Assist the IT Manager with infrastructure and deployment projects.


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