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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # RFID Technical Support Specialist - **Company:** MPI Label Systems - **Location:** Alliance, OH, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Computer-Aided Design, Wireless LAN, Encodings, Databases, Data Integration, Data Integrity, Data Structures, Middleware, Firmware, Health Information Management, Human-Computer Interaction, Networking Basics, Radio-Frequency Identification, TCP/IP, Tablet Computers, Information Technology, Network Support - **Published:** May 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ef668cfd5ee77c9b ## About the Role Do you have experience in Manufacturing facility?, * Experience: 2+ years in a technical support role within a manufacturing or industrial environment. * RFID Knowledge: Understanding of UHF Gen2 protocols and how physical environments (metal/liquid/interference) affect tag performance. * Printer Expertise: Deep familiarity with industrial thermal printer mechanics and RFID encoding modules. * Networking Basics: Solid grasp of TCP/IP, static IPs, and troubleshooting wireless connectivity in an industrial setting. * Problem Solving: A "detective" mindset to find out why a tag isn't reading-whether it's a hardware failure, software glitch, or a bad batch of inlays. * Providing excellent communication and support: work with management and operators in each department, putting a priority on making sure the issue is fixed properly. Listen and work with the operator to understand the issue and work to provide the correct fix., * technical support role in mfg or industrial environment.: 2 years (Preferred) Ability to Commute: * Alliance, OH 44601 (Required) ## Description Job Description: We are looking for a hands-on RFID Technical Support Specialist to support our label manufacturing operations. You will be the "go-to" expert for the hardware and software that embeds intelligence into our labels, ensuring that our printers, readers, and computer systems are perfectly synchronized for high-volume production., 1. Reader & Testing Systems * Hardware Support: Maintain and troubleshoot fixed RFID readers and antennas used to verify 100% of manufactured rolls. * Validation: Use handheld and fixed readers to perform spot checks on finished inventory to ensure data integrity and read-range compliance. * Firmware: Keep all reader hardware up to date with the latest firmware to maintain compatibility with evolving tag protocols. * Support and have working knowledge of the various standards of UHF and HF data encoding data structures 2. Software & Data Integration * Label Design: Support the use of design software (Easylabel, Customer tools) to map variable data fields to RFID memory banks (EPC, User, TID). * Middleware: Manage the software "bridge" that connects our production equipment to our ERP/database systems. * Encoding Files: Verify that incoming encoding files from customers are formatted correctly and translate accurately to the physical tags. 3. General Computer & Network Support * Workstation Maintenance: Provide Tier 1 & 2 support for the PCs, tablets, and HMIs (Human-Machine Interfaces) used on the production line. * Connectivity: Ensure all RFID equipment is properly networked (LAN/WLAN) and communicating with the central server. * Log Management: Monitor system logs to identify and resolve data bottlenecks or communication drops. ## Related Videos - [Playing Pong on a shoulder press machine](https://www.wearedevelopers.com/videos/100140-playing-pong-on-a-shoulder-press-machine) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [A Brief History of Data Storage](https://www.wearedevelopers.com/videos/974-a-brief-history-of-data-storage) - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [Agent Smith Gets Hardware: Autonomous IoT Hacking From Debug Port to Cloud API](https://www.wearedevelopers.com/videos/100258-agent-smith-gets-hardware-autonomous-iot-hacking-from-debug-port-to-cloud-api) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Dev Digest 162: AI careers, MCP, AWS best practices & floppy sweaters](https://www.wearedevelopers.com/magazine/571-dev-digest-162-ai-careers-mcp-aws-best-practices-floppy-sweaters) - [Dev Digest 191: Malware interviews, EU ❤️ Open Source and Skilled Agents](https://www.wearedevelopers.com/magazine/645-dev-digest-191-malware-interviews-eu-open-source-and-skilled-agents) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Welcome to Switzerland](https://www.wearedevelopers.com/magazine/4-welcome-to-switzerland)