> Markdown version of [/jobs/ext/1906371-senior-network-relations-analyst](https://www.wearedevelopers.com/jobs/ext/1906371-senior-network-relations-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Network Relations Analyst - **Company:** CVS Health - **Location:** Trenton, NJ, United States - **Experience:** Expert - **Salary:** $46,988.0 - $112,200.0 - **Contract:** Permanent contract - **Skills:** Databases, Data Systems - **Published:** August 3, 2026 - **Apply:** https://www.juju.com/job/00000000glgobx ## About the Role + **3+ years of external-facing customer service or relationship management experience** , preferably in a healthcare, insurance, or benefits-related environment. + **3+ years of experience working with business-segment-specific policies, benefits, plan design, and contract language.** + Working knowledge of provider-related codes, products, and industry terminology. + Demonstrated ability to manage complex issues, prioritize competing requests, and meet service expectations. + Strong verbal and written communication skills with the ability to convey complex information clearly and professionally. + Proven problem-solving, critical thinking, and relationship-building skills. + Proficiency with standard business technology and data systems (e.g., CRM platforms, databases, or claims systems). Required Qualifications + **3+ years of external-facing customer service or relationship management experience** , preferably in a healthcare, insurance, or benefits-related environment. + **3+ years of experience working with business-segment-specific policies, benefits, plan design, and contract language.** + Working knowledge of provider-related codes, products, and industry terminology. + Demonstrated ability to manage complex issues, prioritize competing requests, and meet service expectations. + Strong verbal and written communication skills with the ability to convey complex information clearly and professionally. + Proven problem-solving, critical thinking, and relationship-building skills. + Proficiency with standard business technology and data systems (e.g., CRM platforms, databases, or claims systems). Preferred Qualifications + **3+ years of experience supporting or servicing healthcare providers** , including exposure to benefits administration and contract interpretation. + Experience working with provider networks, claims operations, credentialing, or provider contracting. + Familiarity with healthcare compliance requirements and regulatory guidelines. + Ability to analyze service trends and recommend process improvements. + Experience facilitating provider meetings or leading cross-functional initiatives. Education + Bachelor's degree in Business, Healthcare Administration, or a related field **or** equivalent combination of education and relevant work experience. ## Description The **Network Relations Analyst** serves as the primary point of contact for assigned, high-profile providers and provider groups (including individual providers and small group practices). This role is responsible for establishing, strengthening, and maintaining productive, long-term relationships by proactively addressing complex issues related to policies and procedures, plan design, contract language, claims, compensation, and provider education. 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