> Markdown version of [/jobs/ext/1907891-nsenior-solutions-architect](https://www.wearedevelopers.com/jobs/ext/1907891-nsenior-solutions-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # nSenior Solutions Architect - **Company:** Zendesk - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $206,000.0 - $308,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Amazon Web Services, C Sharp (Programming Language), Cloud Computing, Computer Programming, Python (Programming Language), Ruby, Systems Integration, Scripting, AWS Lambda, Zendesk - **Published:** August 3, 2026 - **Apply:** https://jobs.military.com/career/297701/senior-solutions-architect-contact-center-florida-fl-remote ## About the Role * 8+ years of customer-facing experience, preferably technical architecture or consulting role.\n * 8+ years hands-on experience building, migrating and deploying complex cloud-based solutions.\n * Strong client management and presentation skills.\n * Workshop facilitation and requirements gathering skills.\n * Experience crafting contact center solutions and defining a Statement Of Work.\n * Experience with Project Management.\n * Proven experiencing consulting, implementing and supporting AWS environments.\n * Experience architecting integrations across CRM, Unified Communications, and contact center solutions.\n * Strong hands-on programming skills, experience developing solutions with code/scripting and comfortable with AWS Lambda would be beneficial.\n * Passion for building contact center solutions and getting hands dirty.\n * Strong analytical problem-solving ability.\n * Self-starter with the ability to work independently or as part of a project team.\n * Comfortable communicating with customers over email and video calls.\n, * Familiarity with a backend programming language (Ruby, Python, C#, etc.).\n * Experience with Zendesk configuration and implementation processes.\n * Familiarity with the Zendesk App Framework and technical capabilities (SSO, API, SDKs, etc.).\n * Zendesk Support Administrator Expert Certification is a plus.\n * Strong spoken and written English is a must, additional languages such as German, Spanish or French are favorable.\n ## Related Videos - [Why Your Best Mediors Never Become Seniors (And How to Fix It)](https://www.wearedevelopers.com/videos/2108-why-your-best-mediors-never-become-seniors-and-how-to-fix-it) - [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java) - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [Coffee with Developers: David Heinemeier Hansson](https://www.wearedevelopers.com/videos/875-coffee-with-developers-david-heinemeier-hansson) - [Strategies to accelerate SaaS Application Development](https://www.wearedevelopers.com/videos/1078-strategies-to-accelerate-saas-application-development) - [Intermediate Bitcoin Script](https://www.wearedevelopers.com/videos/25-intermediate-bitcoin-script) ## Related Articles - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Software Developer Salary in Austria [2023]](https://www.wearedevelopers.com/magazine/213-software-developer-salary-in-austria-2023) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)