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# Data Quality Analyst

- **Company:** DHL
- **Location:** Diegem (Machelen), Belgium
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** Microsoft Excel, Microsoft Project, Operational Data Store, Microsoft PowerPoint
- **Published:** August 4, 2026
- **Apply:** https://be.indeed.com/viewjob?jk=26a4cd7bd45b683f

## About the Role

This role requires a detail-oriented professional who can balance analytical work, stakeholder engagement, project support, and customer-focused activities in a fast-paced international environment., * Bachelor's degree or equivalent qualification.

 * Minimum 2 years of experience in the aviation industry, preferably with DHL Express.
 * Experience supporting projects or working within a project management environment.
 * Fluent in English; additional European language(s) are an advantage.
 * Experience working in multinational and cross-functional teams.
 * Strong analytical skills with the ability to identify process and system improvements.
 * Proficiency in Microsoft Excel, PowerPoint, and MS Project.
 * Experience developing and delivering training materials and workshops.
 * Excellent communication and stakeholder management skills.
 * Strong attention to detail and commitment to data quality.
 * Ability to manage multiple priorities and meet tight deadlines.
 * Self-motivated, proactive, and comfortable working independently.
 * Curious mindset with a willingness to challenge existing processes and explore new solutions.
 * Ability to balance strategic thinking with detailed execution.
 * Positive team player who promotes collaboration and an "As One" culture.

## Description

* Enhance ACS data quality to ensure compliance with security filing and regulatory requirements.
 * Support BPO teams through audits and quality checks to maintain data integrity.
 * Improve screening quality, manifest accuracy, and operational data analysis.
 * Investigate and resolve ACS customs cases, gathering supporting evidence as required.
 * Respond to customer inquiries related to customs cases via phone and email.
 * Support projects aimed at improving key ACS customer touchpoints and customer satisfaction.
 * Contribute to First Choice initiatives that simplify the customer experience.
 * Support the implementation of Best Demonstrated Practices across the network.
 * Prepare and present progress reports, risks, and recommendations to management.
 * Support the development and execution of ACS data quality strategies.
 * Assist in the training and development of interim and team resources.
 * Support automation, outsourcing, and process improvement initiatives.
 * Assist with project implementation, change management, and benefit realization.
 * Drive high-quality outputs and foster effective cross-functional collaboration.
 * Promote a culture of continuous improvement, teamwork, and operational excellence.


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