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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data and IT analyst - **Company:** Alpha May Care First Limited - **Location:** Wakefield, UK - **Salary:** £27,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Microsoft Windows, Active Directory, Data Analysis, Microsoft Azure, Business Software, Business Systems, Cloud Computing, Cyber Security, Data Governance, Desktop Computing, Local Security Policy, Power BI, Microsoft InTune, Laptops - **Published:** August 4, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=04b9676cbd9f6352 ## About the Role * Experience in data analysis and reporting. * Strong Microsoft Excel skills. * Experience using Power BI or similar Business Intelligence tools. * Experience providing IT technical support. * Strong problem-solving and analytical skills. * Excellent communication and stakeholder management abilities. * Ability to explain technical concepts to non-technical audiences. * Experience with Microsoft 365 Administration. * Knowledge of Azure, Active Directory, or Intune. * Understanding of cybersecurity and data governance principles. Personal Attributes * Highly organised and detail-oriented. * Strong analytical mindset. * Customer-focused approach to IT support. * Ability to work independently and as part of a team. * Proactive and committed to continuous improvement. Join us to be part of a forward-thinking organization where your expertise will shape innovative solutions! We value energetic professionals who thrive on challenge and are eager to make an impact through data-driven insights and technological excellence. ## Description The successful candidate will play a key role in analysing business data, developing insightful reports and dashboards, maintaining rostering systems, managing IT systems and providing technical support across the organisation. You will work closely with stakeholders to improve business performance through data-driven decision-making and effective technology solutions., Data Analysis & Business Intelligence * Collect, clean, manage, and analyse data from multiple business systems. * Develop and maintain dashboards, reports, and performance metrics using tools such as Power BI and Excel. * Monitor and report on key business KPIs. * Identify trends, opportunities, and areas for operational improvement. * Present actionable insights and recommendations to management. IT Support & Systems Management * Provide first and second-line technical support to users. * Troubleshoot hardware, software, network, and system issues. * Install, configure, and maintain computers, laptops, printers, and mobile devices. * Manage Microsoft 365 accounts, permissions, and security settings. * Support cloud-based systems and business applications. Process Improvement & Digital Transformation * Identify opportunities to automate manual processes. * Support business improvement and digital transformation initiatives. * Assist with the implementation and testing of new systems and technologies. * Produce technical documentation and user guides. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)