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# Computer Field Service Technician (Spanish and English)

- **Company:** Cyzerg LLC
- **Location:** Miami, FL, United States
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Hard Disk Drives, Network Layer, Network Support
- **Published:** May 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b55d64a7455d8b5b

## About the Role

Do you have experience in Customer service?, We are looking for a passionate, motivated, and self-starter Computer Field Service Technician to deliver class A customer service. The field service technician will be traveling to customers' locations across Miami Dade and Broward and providing onsite technical support (basic computer and network support). He/she will be working closely with the help desk team and act as their extended hands and eyes., * English and Spanish - bilingual is must.

 * Outstanding communication skills and customer service.
 * A+ Certified and/or Network+ is a plus.
 * Inquisitive and almost a perfectionist.
 * Persistent and analytical. Focus and detailed oriented.
 * Ability to manage simultaneous and conflicting priorities in an effective manner.
 * Ability to manage to and meet deadlines.

## Description

* Provide onsite basic computer and network support (hardware & software) to end-users during field visits or dispatches.
 * Diagnose errors or technical problems and determine proper solutions.
 * Serve as the customer contact person for onsite technical support and service maintenance.
 * Manage on-site installations, repair, maintenance of computers, phones, printers, and scanners.
 * Install, configure, and troubleshoot handheld and barcode scanners.
 * Help and support users with issues such as computer crashes, hard drive failures, network layer 1 connectivity issues, and others.
 * Properly coordinate appointments and effectively resolve schedule conflicts.
 * Cooperate with the technical support team and share information across the organization.
 * Effectively communicate with customers and set clear expectations. Deliver outstanding customer service.
 * Travel between customers' location across Miami Dade (80% in Doral area) and Broward (20%) Counties
 * Comprehend customer requirements and make appropriate recommendations/briefings. Build positive relationships with customers


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