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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Manager - **Company:** Kerridge Commercial Systems - **Location:** Tankersley, UK (Remote available) - **Contract:** Permanent contract - **Skills:** Business Software, Crystal Reports (Reporting Software), Microsoft SQL Server, Product Software Implementation Methods, SQL Databases - **Published:** August 4, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=144d25e450f6f8c2 ## About the Role * Experience managing or supporting software implementation projects, with strong organisational skills, clear communication, attention to detail and the ability to solve problems throughout the project lifecycle. * Full driving licence required, as the role may involve travel to customer sites. Nice to have * Understanding of ERP systems and their delivery (any software implementation is great). * Experience working independently on software implementations is desirable, particularly in roles where you have managed delivery directly without line management responsibility. * Exposure to SQL Server databases and Crystal Reports or similar. * Commercially Aware. * Forward thinking/proactive nature. ## Description As an Implementation Consultant, you will lead the successful implementation of the Rental product suite for customers through a mix of on-site and remote delivery. You will manage projects autonomously, guide customers through change, deliver training, and use your consultancy and technical knowledge to ensure each implementation achieves its intended outcomes. This is a hybrid role suited to someone who enjoys working directly with customers, solving practical delivery challenges and keeping projects moving in a fast-paced environment. Experience with technology rollouts, implementation delivery and tools such as SQL will be valuable, but what matters most is a passion for IT, strong client management skills and the confidence to handle competing priorities, difficult conversations and conflict resolution professionally. Why join us: You will join a specialist software business with an established customer base, recognised products and a collaborative Professional Services team. The role offers variety across customer projects, the opportunity to build deep product and sector expertise, and the chance to make a visible impact by helping customers adopt systems that support their day-to-day operations., * Ensure projects are implemented within agreed timelines, escalating risks or delays promptly where required. * Manage multiple projects of varying scope and size simultaneously. * Own the full implementation lifecycle for the Rental product suite. * Training customers both on-site and remote as determined by the project scope. * Prepare and conduct project kick-off meetings. * Monitor, track and report delivery activity and project status. * Manage/document/escalate delivery risks and issues to your line manager. * Utilise correct tools and processes to ensure project success. ## Related Videos - [GenAI Unpacked: Beyond Basic](https://www.wearedevelopers.com/videos/1526-genai-unpacked-beyond-basic) - [Open Source: The Engine of Innovation in the Digital Age](https://www.wearedevelopers.com/videos/1103-open-source-the-engine-of-innovation-in-the-digital-age) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Software Rollouts Are a People Problem: Meet the Nine Change Management Monsters](https://www.wearedevelopers.com/videos/2109-software-rollouts-are-a-people-problem-meet-the-nine-change-management-monsters) - [Best practices: Building Enterprise Applications that leverage GenAI](https://www.wearedevelopers.com/videos/1513-best-practices-building-enterprise-applications-that-leverage-genai) - [The Intent Engineer: Closing the Gap Between Business & Engineering - Manuel Klein](https://www.wearedevelopers.com/videos/1855-the-intent-engineer-closing-the-gap-between-business-engineering-manuel-klein) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Should Tech Managers Be Developers First? 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