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# IT Techniker Onsite Support

- **Company:** puro Personaldienstleistung GmbH
- **Location:** Augsburg, Germany
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Macintosh Computers, IMac, Custom Software, Desktop Computing, Linux, Microsoft Office, Peripherals, Laptops, Operational Systems, Windows Client
- **Published:** August 4, 2026
- **Apply:** https://www.xing.com/jobs/augsburg-it-techniker-onsite-support-156390198

## About the Role

* nachweisbare technische Erfahrung im Vor Ort Service, Usersupport und 2nd Level Support
 * fundierte Kenntnisse der Windows Client Betriebssysteme, insbesondere Windows 10/11
 * Kenntnisse im Umgang mit lokalen Applikationen, der Client Peripherie sowie Mobile Devices
 * Erfahrung in der Administration von Windows Workstations und Laptops (MS Office, kundenspezifische Software)
 * wünschenswerte Kenntnisse in der Unterstützung von Linux- oder MAC Clients

## Description

* bearbeiten Support Tickets im Bereich Incident, Service Request, IMAC sowie Break & Fix
 * nehmen Reparaturen im Rahmen der Gerätegarantie an Desktops, Notebooks und Tablets vor
 * unterstützen Kundenstandorte per Remote Zugriff
 * installieren Software und Betriebssysteme remote sowie direkt vor Ort
 * prüfen und pflegen die Dokumentationen für den Bereich Onsite Services


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