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# IT Service Manager

- **Company:** Per Zukunft GmbH & Co. KG
- **Location:** Berlin, Germany
- **Contract:** Permanent contract
- **Skills:** IMac, Configuration Management Databases, Issue Tracking Systems
- **Published:** August 4, 2026
- **Apply:** https://www.xing.com/jobs/berlin-it-service-manager-156825424

## About the Role

* Eine Ausbildung zum IT-Systemelektroniker, Fachinformatiker oder Systemelektroniker, alternativ eine vergleichbare Qualifikation
 * relevante Berufserfahrung im Bereich Field Service
 * Kenntnisse von IT-Prozessen und marktüblicher Servicemanagement-Systeme (Ticketsysteme, CMDB, etc.)
 * Eigeninitiative, Kommunikations- und Organisationsstärke sowie Qualitätsorientierung und Teamfähigkeit
 * Abgeschlossene Ausbildung als IT-Servicetechniker m/w/d

## Description

* Installation und Inbetriebnahme von Hard- und Software
 * Abwicklung von Incidents und IMACs im Bereich mobile Auslandsclients
 * Lagerverwaltung samt kaufmännischer Abwicklung
 * Warenannahme und -übergabe im Zusammenarbeit mit der internen Logistik
 * Gewährleistungsabwicklung mit internen und externen Partnern


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