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# Information Systems Technician

- **Company:** Pierpont Community And Technical College
- **Location:** Clarksburg, WV, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Domain Controllers, Cyber Security, Information Systems, Desktop Computing, File Server, Software Deployment, Virtual Learning Environments, Wi-Fi Technology, Enterprise Software Applications, Computer Network Operations, Software Troubleshooting, Information Technology
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=04c67b3dc0fca387

## About the Role

* Technical proficiency in computer systems, networks, and software troubleshooting.
 * Knowledge of information systems security principles to protect organization.
 * Problem-solving skills to identify and resolve technical issues efficiently.
 * Database administration skills, including backup, recovery, and integrity checks.
 * Strong communication and interpersonal skills to assist non-technical staff., * An associate's degree or vocational/technical school certification in Information Systems Technology, Computer Science, or a closely related field, and at least two (2) years of hands-on professional experience in enterprise software/hardware installation, troubleshooting, and maintenance for personal computing environments is required., * Conditions are those of a typical office environment, requiring frequent oral communication with students and colleagues, the ability to enter data and written communications in electronic format in a timely manner, and sufficient mobility to be present and address students, their parents, and fellow professionals at appropriate college and regional functions.
 * Moderate physical activity. Requires handling of average-weight objects up to 15 pounds; standing, sitting and/or walking for brief or long periods

## Description

* Assists staff with the deployment, configuration, maintenance, and lifecycle management of desktop computers, laptops, mobile devices, and peripheral equipment.
 * Manages software installations, updates, patches, and licensing compliance across personal computers and departmental systems.
 * Collaborates with network operations and infrastructure staff to ensure seamless connectivity between endpoint devices, domain controllers, file servers, email systems, and enterprise administrative platforms.
 * Acts as a primary point of contact for technical escalations, working directly with third-party vendor support to diagnose and resolve hardware and software failures.
 * Advises department staff on technology best practices, evaluates functional requirements, and recommends hardware/software specifications for upcoming technology purchases.
 * Performs preventative maintenance, recommends system upgrades to maximize hardware longevity, and manages the inventory of computer supplies and related technology materials.
 * Provides front-line troubleshooting and technical assistance to students experiencing issues with campus computing labs, virtual learning environments, Wi-Fi connectivity, and official student accounts.
 * Performs other relevant technical duties and special projects as assigned.


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