> Markdown version of [/jobs/ext/1911682-dispatcher-field-service](https://www.wearedevelopers.com/jobs/ext/1911682-dispatcher-field-service). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Dispatcher Field Service - **Company:** PGT Industries - **Location:** Orlando, FL, United States - **Salary:** $41,600.0 - $50,960.0 - **Contract:** Permanent contract - **Skills:** Microsoft Outlook, Microsoft Office, Open Service Interface Definitions - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f6d8a123ae029f4b ## About the Role * Strong organizational and communication skills * Proficiency with Outlook and scheduling tools * Ability to work independently and collaboratively * Office-Based Frequent sitting, walking, and standing in a typical office setting. * Manual Dexterity Regular use of hands and fingers for office equipment. * Communication Oral and auditory capacity for phone and in-person interactions. * Attendance Consistent daily presence required to maintain service levels. ## Description * Receive service requests from processors and determine technician needs. * Scheduling appropriate service techs and coordinate multi-tech jobs. * Open service lists, prioritize older and urgent cases, Logistics Planning Map service locations and communicate availability to customers. * Communicate with techs regarding job outcomes, site issues, and part orders. * Monitor techs' time off, redirected time, and cross-area support. * Request parts, close services, and balance workloads across teams. * Identify root causes and prioritize tasks effectively. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows) - [How to GitOps your cluster with Flux](https://www.wearedevelopers.com/videos/547-how-to-gitops-your-cluster-with-flux) - [Creating bots with Dialogflow CX](https://www.wearedevelopers.com/videos/587-creating-bots-with-dialogflow-cx) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [10 Creative Workshop Ideas for Conferences](https://www.wearedevelopers.com/magazine/363-10-creative-workshop-ideas-for-conferences) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)