> Markdown version of [/jobs/ext/1911779-it-operations-manager](https://www.wearedevelopers.com/jobs/ext/1911779-it-operations-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Operations Manager

- **Company:** Midea Inc
- **Location:** Parsippany-Troy Hills, NJ, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Application Lifecycle Management, Electronic Data Interchange (EDI), Middleware, Monitoring of Systems, Information Technology Operations, Microsoft Dynamics, Oracle (Applications), Queueing Systems, SAP (Applications), Systems Integration, Enterprise Software Applications, IT General Controls (ITGC), Information Technology, Data Analytics
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=21081c387611c415

## About the Role

* Bachelor's degree in IT, Computer Science, Supply Chain, Logistics, Business, Engineering, or related field.
 * 8+ years of experience in IT operations, application management, systems integration, or supply chain/logistics technology.
 * Experience with EDI, WMS, TMS, inventory planning, ERP, order management, or related enterprise systems.
 * Proven ability to use data-driven methods to improve reliability, reduce incidents, and increase process efficiency.
 * Strong experience in root cause analysis, incident/problem management, continuous improvement, and stakeholder communication.
 * Experience managing technical teams, vendors, or cross-functional delivery partners.

Preferred Qualifications

 * Experience with SAP, Oracle, Microsoft Dynamics, or similar ERP platforms.
 * Knowledge of APIs, middleware, EDI standards, message queues, file-based integrations, and monitoring tools.
 * ITIL, Lean/Six Sigma, Agile, PMP, CSCP, CPIM, or related certifications preferred.

Success Measures

 * Reduced recurring tickets, incidents, and resolution cycle time.
 * Improved integration reliability, system uptime, and operational visibility.
 * Clear supply chain/logistics IT roadmap aligned to business priorities.
 * Strong stakeholder satisfaction and effective team performance.

## Description

The Sr. IT Supply Chain/Logistics Operation Manager leads IT operations, continuous improvement, and roadmap execution for supply chain and logistics systems, with emphasis on EDI, WMS, TMS, inventory planning, integrations, data-driven performance improvement, and reliable business support., * Manage daily IT operations for supply chain/logistics applications and integrations, including EDI, WMS, TMS, inventory planning, and related systems.

 * Use data, KPIs, dashboards, and automation to improve service quality, reliability, and operational efficiency.
 * Lead root cause analysis for recurring incidents and drive corrective actions to reduce maintenance tickets and production issues.
 * Strong attention to details
 * Partner with business, vendor, and global IT teams to prioritize enhancements and resolve operational challenges. Lead, coach, and develop a team of 2-4 IT professionals.
 * Define and maintain the supply chain/logistics IT strategic roadmap, balancing stability, scalability, cost, and business value.
 * Ensure adherence to IT controls, change management, security, documentation, and audit requirements.


## Related Videos

- [Developer’s Perspective: Overview of the Tezos Blockchain Ecosystem](https://www.wearedevelopers.com/videos/237-developer-s-perspective-overview-of-the-tezos-blockchain-ecosystem)
- [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data)
- [Designing Reliable Distributed Systems: Failures, Retries & Idempotency](https://www.wearedevelopers.com/videos/1963-designing-reliable-distributed-systems-failures-retries-idempotency)
- [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure)
- [Exploring BOS: The Blockchain Operating System by NEAR Protocol](https://www.wearedevelopers.com/videos/781-exploring-bos-the-blockchain-operating-system-by-near-protocol)
- [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm)

## Related Articles

- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [MLOps – What’s the deal behind it?](https://www.wearedevelopers.com/magazine/125-mlops-what-s-the-deal-behind-it)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)