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# ERP Support Analyst- Microsoft Dynamics Nav/Business Central

- **Company:** Tecta America
- **Location:** Rosemont, IL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Data Migration, Microsoft Dynamics NAV, Microsoft Dynamics, Software Modules, Reliability of Systems, Microsoft Business Central
- **Published:** August 4, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17813378?backUrl=%2Fcareer%2F17813378%2FErp-Support-Analyst-Microsoft-Dynamics-Nav-Business-Central-Illinois-Rosemont

## About the Role

* Background in Accounting, Business Administration, or related field; equivalent professional experience considered.
 * 4+ years of hands-on experience with Microsoft Dynamics 365 Business Central, including troubleshooting and user support.
 * Previous experience withMicrosoft Dynamics NAV (preferably versions 3.x-2009).
 * Strong working knowledge ofProject ProandPayroll NOW by Integrity Data or Serenic/Sylogist Payroll preferred.
 * Practical understanding ofFinancial, Operational, and Job Costing modules.
 * Proficiency inObject Designerand comfort working within customized NAV/BC environments.
 * Excellent analytical and troubleshooting skills with a methodical, customer-focused approach.
 * Strong written and verbal communication skills; able to work effectively with cross-functional teams and at all organizational levels.
 * Microsoft Dynamics certification(s) in NAV or Business Central is a plus.

## Description

Tecta America is seeking a detail-oriented and self-motivated ERP Support Analyst to join our growing ERP team. This individual will play a key role in supporting our existing Microsoft Dynamics NAV environment integrated with Project Pro and Serenic/Sylogist Payroll while helping drive our migration to Microsoft Dynamics 365 Business Central with Project Pro and Integrity Data's Payroll NOW., * Provide day-to-day end-user support across core ERP modules, includingGeneral Ledger, Job Costing, Field Service Management, Purchasing & Payables, Sales & Receivables, Inventory Management, and Payroll.

 * Troubleshoot functional and technical issues in both NAV and Business Central environments.
 * Support regular accounting cycles:weekly, monthly, quarterly, and year-end closing and reporting.
 * Act as a subject matter expert (SME) to analyze, document, and resolve ERP issues, coordinating with business users and technical staff to identify root causes and implement solutions.
 * Participate in the testing, validation, and rollout of upgrades, integrations, and software enhancements.
 * Assist in training sessions and create documentation to enhance user adoption and process consistency.
 * Support company growth through ERP onboarding fornew acquisitions, including data migration, configuration, and end-user training.
 * Collaborate with IT, accounting, operations, and project management teams to ensure system reliability and continuous improvement.


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