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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Technical Services Engineer - **Company:** Glu Recruit - **Location:** Sheffield, UK - **Experience:** Expert - **Salary:** £35,000.0 - £40,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Macintosh Computers, Microsoft Azure, Software as a Service, Hyper-V, Linux Servers, Network Architecture, Network Administration, Cloud Services, Virtualization Technology, Information Technology, Vmware - **Published:** August 4, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=adbacf49baf5fd26 ## About the Role * Experience: Minimum of 5 years of experience in IT infrastructure, network administration, and system design, preferably within an MSP environment. * Technical Skills: Proficiency in a wide range of IT technologies, including Windows and Linux server environments, virtualization (VMware, Hyper-V), networking (Unifi, Zyxel, Draytek), and cloud platforms (AWS, Azure, 365). * Advanced certifications (e.g., CCNP, MCSE, AWS Certified Solutions Architect) are highly desirable. * Problem-Solving: Strong analytical and problem-solving skills, with the ability to diagnose complex technical issues and implement effective solutions. * Communication: Excellent verbal and written communication skills, with the ability to convey technical information to both technical and non-technical stakeholders. * Team Player: Proven ability to work effectively in a team-oriented, collaborative environment, with a strong focus on client satisfaction. ## Description Our client is seeking a highly skilled and experienced Senior Engineer to join their dynamic, close knit team. As a Senior Engineer, you will play a critical role in delivering top-tier IT solutions to our clients, ensuring the highest standards of service and support. Your technical expertise, problem-solving abilities, and leadership qualities will be essential in helping drive the success of our projects and maintaining our reputation for excellence of support services., * Technical Leadership: Provide expert guidance and mentorship to junior engineers, fostering a collaborative and innovative work environment. * Escalated Client Support: Serve as a point of contact for key clients, addressing their technical needs and ensuring timely resolution of escalated issues. * System Design and Implementation: Play a leading role in the design, implementation, and optimization of IT infrastructure and systems for clients, including network architecture, server deployment, telephony and cloud solutions. * Project Management: Oversee and manage complex IT projects from inception to completion, ensuring they are delivered on time, within scope, and on budget. * Continuous Improvement: Identify opportunities for process improvements, recommend best practices, and implement innovative solutions to enhance service delivery. * Security Compliance: Ensure all IT systems and processes comply with relevant security standards and regulations, safeguarding client data and infrastructure. * Documentation: Maintain comprehensive documentation of systems, processes, and procedures to support knowledge sharing and continuity. Their tech stack: AutoTask PSA, Datto RMM, IT Glue, 365, 3CX, Acronis, Azure, Datto SaaS Protection, ESET, Hyper V, MAC, MS Windows, VMWare ## Related Videos - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [The Software Bug All Stars - and what we can learn from them](https://www.wearedevelopers.com/videos/423-the-software-bug-all-stars-and-what-we-can-learn-from-them) - [Hacking MSSQL on Cloud. All of them. How I became sysadmin on Azure, AWS, GCP and Alibaba.](https://www.wearedevelopers.com/videos/100339-hacking-mssql-on-cloud-all-of-them-how-i-became-sysadmin-on-azure-aws-gcp-and-alibaba) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Your next 10x engineer isn't in your city. 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